ok, i have been having problems with my car...it is the 2002 Honda Civic Si with a Greddy Turbo Kit/ Cams... and many more which i can post if it helps...
it has not been starting at all... it cranks but does not turn over. i have put my ecu in 2 other people's car and it did the same thing... i am going to get a kpro'd ecu and put it into my car to see what happens.
this past friday, i called up Hondata and had the worst technical support ever!!! i did not need the laptop hooked up to give him the information needed. i told him what i was experiencing and he did not seem like he wanted to help at all. he asked me questions and i answered them to my best ability. he then asked me mechanical questions and i gave the phone to the person working on my car, the car is at a shop because it has not been running in 2 weeks, afterwards the shop guy gave me the phone back and the Hondata support hung up. Great job guy!!
i called today and had my ecu/laptop running and talked to a nicer guy. went through the same thing... delete current security - upload a new calibration - take key out - turn key - nothing... i called back the guy because he maybe didn't want to wait a few minutes until i did all of this and he said that i would need to pay 100 dollars and send them my ECU for them to LOOK at. then they would let me know what is wrong - ecu or kpro - then i would have to either give them another ECU so they could put Kpro back on it - or have them do everything for the 1500...
i am willing to send them another ECU and my original ecu or do whatever it takes to get my car running, but paying another 955 dollars just seems unfair, imo. i may be off base, but i thought i would post here and see what kind of comments i would get.
Fried ECU? and Rant
Without looking at your ECU, we can't tell what might be wrong with it. It sounds like either the fuel pump output or the injector outputs have been damaged. The later is common with Greddy kits as the kit includes spark plugs which are non-resistor. It could be that the wiring behind the turbo has been damaged by the heat from the turbo, which is also common with the Greddy kit. It could be that the immobilizer has been set on, when the ECU is not matched to the car. It could be that something was disconnected during the turbo install, but I cannot tell from your post if the turbo installation is new. It could be the ground location. Finally, where you say the engine cranks but does not turn over, do you mean the engine cranks but does not start?
Our job here is always difficult when remotely troubleshooting problems with more than two parties. The more information you can supply, the more likely it would be that we could help you. See http://www.hondata.net/forum/viewtopic.php?t=3629
Post all the information as requested above, go through the troubleshooting proceedure http://www.hondata.com/techkpro_troubleshooting.html and then we can look at the ECU if necessary (see http://www.hondata.com/downloads/K_Problem_Report.doc)
Our job here is always difficult when remotely troubleshooting problems with more than two parties. The more information you can supply, the more likely it would be that we could help you. See http://www.hondata.net/forum/viewtopic.php?t=3629
Post all the information as requested above, go through the troubleshooting proceedure http://www.hondata.com/techkpro_troubleshooting.html and then we can look at the ECU if necessary (see http://www.hondata.com/downloads/K_Problem_Report.doc)
Hondata
the fuel pump is still working and so are the injectors. as far as i know, my Greddy Kit did not come with spark plugs. The shop checked the wiring harness and did not find any damage with the wires or harness behind the turbo. we triple checked the immobilizer and that was not an issue. we tried the same ECU with 2 other EP3's and had the same start up issue. I did not state how long i have had the turbo. i had the new kit installed 30,000+ miles ago and have had Kpro about 20,000+ ago. the ground location is on the valve cover like the directions recommended.
it is cranking but not starting... i know that there is suppose to be a light illuminated when the USB port is plugged in and connected to the laptop. mine is red, if that means anything?
thanks for the returning information. but i would rather not send the ecu out plus 100.00 for you guys to look at it and tell me that it is indeed messed up. the car has not been running for almost 2 weeks and i am sure it won't be fixed for another week or 2. i wish i had the money to toss around and send it to you all and wait for a response, but i just don't have the funds or the time to wait.
it is cranking but not starting... i know that there is suppose to be a light illuminated when the USB port is plugged in and connected to the laptop. mine is red, if that means anything?
thanks for the returning information. but i would rather not send the ecu out plus 100.00 for you guys to look at it and tell me that it is indeed messed up. the car has not been running for almost 2 weeks and i am sure it won't be fixed for another week or 2. i wish i had the money to toss around and send it to you all and wait for a response, but i just don't have the funds or the time to wait.
Hondata wrote:Without looking at your ECU, we can't tell what might be wrong with it. It sounds like either the fuel pump output or the injector outputs have been damaged. The later is common with Greddy kits as the kit includes spark plugs which are non-resistor. It could be that the wiring behind the turbo has been damaged by the heat from the turbo, which is also common with the Greddy kit. It could be that the immobilizer has been set on, when the ECU is not matched to the car. It could be that something was disconnected during the turbo install, but I cannot tell from your post if the turbo installation is new. It could be the ground location. Finally, where you say the engine cranks but does not turn over, do you mean the engine cranks but does not start?
Our job here is always difficult when remotely troubleshooting problems with more than two parties. The more information you can supply, the more likely it would be that we could help you. See http://www.hondata.net/forum/viewtopic.php?t=3629
Post all the information as requested above, go through the troubleshooting proceedure http://www.hondata.com/techkpro_troubleshooting.html and then we can look at the ECU if necessary (see http://www.hondata.com/downloads/K_Problem_Report.doc)
so y the 100.00 fee to see what it is if u guys can't fix it?
don't get me wrong, i love my kpro. ive talked to doug personally and thought he was the nicest guy and he helped me figure kpro out. i know u all help others with their calibrations. but when customers pay 1000 for kpro and when the ecu or kpro gets messed up, its like oh well, pay us 1000 again. who cares if u had it for years and refer other ppl to purchase kpro. if i would have known that, i would suggest to yall to put ur website as Honda.net because of how honda treats their customers. i may be wayyyy off base here, but i guess i was expecting more help from you guys than what i got. assuming always gets the best of me sometimes.
and to let u know, i am going to get kpro again because it is a great product and it does what i need and that this is the only option i have. and i didn't want to post my opinion/view/concern on other websites because i don't like to beat around the bush. i had a problem and i called and posted here to see what could be done. but i guess nothin else can be done and thanks for the help...
don't get me wrong, i love my kpro. ive talked to doug personally and thought he was the nicest guy and he helped me figure kpro out. i know u all help others with their calibrations. but when customers pay 1000 for kpro and when the ecu or kpro gets messed up, its like oh well, pay us 1000 again. who cares if u had it for years and refer other ppl to purchase kpro. if i would have known that, i would suggest to yall to put ur website as Honda.net because of how honda treats their customers. i may be wayyyy off base here, but i guess i was expecting more help from you guys than what i got. assuming always gets the best of me sometimes.
and to let u know, i am going to get kpro again because it is a great product and it does what i need and that this is the only option i have. and i didn't want to post my opinion/view/concern on other websites because i don't like to beat around the bush. i had a problem and i called and posted here to see what could be done. but i guess nothin else can be done and thanks for the help...
If the ECU has been damaged, we can diagnose this, but we can not fix ECUs. If the ECU has been damaged then the KPro can be swapped into another ECU for $100. You do not have to pay $995 for another KPro. If you are certain your ECU has been damaged then just get the KPro swapped without diagnosing it. (Make sure you fix the cause of the ECU damage).
I'm unsure what your exact complaint is with our service, but the best way to get what you want from a company is not threaten disparagement if your demands are not met.
I'm unsure what your exact complaint is with our service, but the best way to get what you want from a company is not threaten disparagement if your demands are not met.
Hondata
i provide a new ECU, the damaged ECU, 100.00 and u can swap kpro? if in fact its only the ECU and not kpro that is damaged?
the alternative is if the kpro is messed up then my options are (fill in blank)?
i do not think i am threatening disparagement at all. i am unaware of the term. my complaint with the customer service is with the first time i called with this issue, being as nice as i can be, and the person being rude and me getting hung up on while trying to figure this out is the problem. the only thing i am trying to get out of this is my car running as soon as possible.
i was told to send ecu/100.00 and yall will tell me what the problem is. nothing was mentioned about the possibility of swapping Kpro. it was the 600 for new ecu + 995 for kpro that was directed as my option.
i am hoping to find out tomorrow wheter or not it is in fact the ecu by swapping another Kpro'd ECU from an EP3 into mine and seeing if it starts up.
the alternative is if the kpro is messed up then my options are (fill in blank)?
i do not think i am threatening disparagement at all. i am unaware of the term. my complaint with the customer service is with the first time i called with this issue, being as nice as i can be, and the person being rude and me getting hung up on while trying to figure this out is the problem. the only thing i am trying to get out of this is my car running as soon as possible.
i was told to send ecu/100.00 and yall will tell me what the problem is. nothing was mentioned about the possibility of swapping Kpro. it was the 600 for new ecu + 995 for kpro that was directed as my option.
i am hoping to find out tomorrow wheter or not it is in fact the ecu by swapping another Kpro'd ECU from an EP3 into mine and seeing if it starts up.
okay...now that sounds a lot better than the original option... i will fill out this RNA form, 2 ecu's and money order and send it to you soon...Hondata wrote:Yes. The KPro is unlikely to be damaged, and if it is we have always cover the replacement of the KPro unless the ECU was in a fire or water damaged etc.
my kpro problem
plzzz help me out some people say its fixiable but i wana make sure from u guys
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tnhatch02: Yes, fill out the problem report etc. Also make sure you identify and fix the original problem.
you449: Create a new thread. Start by reading this http://www.hondata.net/forum/viewtopic.php?t=3629 and providing some more information. Rent and view pulp fiction.
you449: Create a new thread. Start by reading this http://www.hondata.net/forum/viewtopic.php?t=3629 and providing some more information. Rent and view pulp fiction.
Hondata
HELP NEW HERE
I HAVE AN (04 k20a2 WITH AO5 ECU WITH KPROIN AN 94 INTEGRA LS, THE CALIBRATONS IS STOCK CIVIC TYPE R. MOTOR IS STOCK ONLY SPARK RACING HEADERS AND 06 SI MANIFOLD THTS IT HAVE HYBRID HARNESS EVERY THING IS CONNECTED RITE THE GROUND IS SAME LIKE TO THE VALVE COVER I HAVE THE NEWEST VERSION OF KPRO) NOWWW PLZZZZZZZZZZZZZZZZZZZZZZZ HELLPPPPP :( :( :( :( :( :(