Hondata

My windows computer is not detecting my s300 chip. I’ve updated to the most recent version of smanager and updated drivers with a, known, good s300. I tested this by plugging in another s300 to the same computer. Also, I was able to start a car with the ecu. This setup has been sitting for 3 years with no usage. Is it possible that it needs to be flashed?

Please help.

What is the serial number that is on the s300 board inside the ECU?

From Help, About, what is the version of software you are using?

SN: 52611
Smanager version: 2.8.3.0 build 3288

Are any lights coming on, on the s300 board when you plug in the USB, or turn the ignition to the on position?

Yes.
There are 3 leds on the board. Two by the usb port and one in the upper right side. When I plug it in to the computer I get 2 green lights (upper right and bottom by the port). Then the bottom light turns off after a second or two. The upper right light stays on.

Now my good s300 chip does the same. However when the bottom light switches off, there is a flickering red light on the led right above it (the top one by the port).

I don’t have a car right now to test it on but there were solid green lights on when I plugged it into my friend’s car. If need be, I can get ahold of my friend again to test it.

I hope I’ve described this in a way that is easily understandable.
Please advise.

What happens if you plug in the s300 to the laptop without it connected to the ECU in any way?

The previously stated happens when inside the ecu as well as outside the ecu. No change from removing the chip.

Send and email to support <at> hondata.com with the following and I will issue an RMA and give you further
instructions:

Name:
Address:
Phone:
Email:
Serial#:
Description of problem:

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