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KPro V2 won't communicate
Posted: Sat Nov 18, 2023 8:23 am
by churchracersja
a specific description of the problem: KManager won't communicate with the ECU. Driver's are installed. Tried uninstalling and reinstalling drivers with no success. When testing the USB, I get the message, "The ECU USB information is incorrect (Recovery PID)". Attempted to update, but the update failed. Solid green LED on the KPro board when connected (red LED flashes for a split second when connected and immediately shuts off) and the USB shows up in my computer's device manager. I'm not sure what to try next or if the ECU or KPro board is in need of repair. Can you guys offer any advice?
Re: KPro V2 won't communicate
Posted: Sun Nov 19, 2023 7:16 pm
by palateromp
churchracersja wrote: Sat Nov 18, 2023 8:23 am
a specific description of the problem: KManager won't communicate with the ECU. Driver's are installed. Tried uninstalling
moto x3m and reinstalling drivers with no success. When testing the USB, I get the message, "The ECU USB information is incorrect (Recovery PID)". Attempted to update, but the update failed. Solid green LED on the KPro board when connected (red LED flashes for a split second when connected and immediately shuts off) and the USB shows up in my computer's device manager. I'm not sure what to try next or if the ECU or KPro board is in need of repair. Can you guys offer any advice?
It sounds like the K-pro is damaged
Re: KPro V2 won't communicate
Posted: Mon Nov 20, 2023 10:16 am
by Spunkster
Send and email to support <at> hondata.com with the following and I will issue an RMA and give you further
instructions:
Name:
Address:
Phone:
Email:
Serial#:
Description of problem:
Include a link to this thread.
Re: KPro V2 won't communicate
Posted: Mon Nov 20, 2023 6:31 pm
by churchracersja
ok i will do that
Re: KPro V2 won't communicate
Posted: Fri Aug 29, 2025 2:30 am
by Sophian
churchracersja wrote: Sat Nov 18, 2023 8:23 am
a specific description of the problem: KManager won't communicate with the ECU. Driver's are installed. Tried uninstalling and reinstalling drivers with no success. When testing the USB, I get the message, "The ECU USB information is incorrect (Recovery PID)". Attempted to update, but the update failed. Solid green LED on the KPro board when connected (
slope game red LED flashes for a split second when connected and immediately shuts off) and the USB shows up in my computer's device manager. I'm not sure what to try next or if the ECU or KPro board is in need of repair. Can you guys offer any advice?
What is the typical turnaround time for receiving an RMA and getting the KPro board repaired or replaced?
Thank you!
Re: KPro V2 won't communicate
Posted: Fri Aug 29, 2025 9:36 am
by Spunkster
Usually, 2-5 days once received.