Owner Swap

s300 and SManager software questions & answers
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ItsHero
Posts: 4
Joined: Sat Oct 07, 2023 11:33 pm

Owner Swap

Post by ItsHero »

I got a s300 from a 3party and im trying to get full access to it but i cant the usb don't work it won't connect and i tried the bluetooht but i dont have the password to it so is there anyway that i can or help me fing out why it don't want to work over laptop?
frijoles
Posts: 14
Joined: Mon Apr 03, 2023 6:49 pm

Re: Owner Swap

Post by frijoles »

if you're getting a password prompt when connecting via bluetooth, try the default pin. 0000. it might take a few tries because windows is really bad at pairing to these sometimes.
ItsHero
Posts: 4
Joined: Sat Oct 07, 2023 11:33 pm

Re: Owner Swap

Post by ItsHero »

Ok I well try that but then why can't I connect va usb
frijoles
Posts: 14
Joined: Mon Apr 03, 2023 6:49 pm

Re: Owner Swap

Post by frijoles »

It's probably a driver issue. I also can't connect to mine via just usb, and when I try to install usb drivers I always get an error.
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Spunkster
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Posts: 23881
Joined: Fri Sep 20, 2002 5:06 pm
Location: Hondata

Re: Owner Swap

Post by Spunkster »

What is the serial number that is on the s300 board inside the ECU?

From Help, About, what is the version of software you are using?
ItsHero
Posts: 4
Joined: Sat Oct 07, 2023 11:33 pm

Re: Owner Swap

Post by ItsHero »

I'm on vers 2 8.3.0 and my number is 37729
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Spunkster
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Posts: 23881
Joined: Fri Sep 20, 2002 5:06 pm
Location: Hondata

Re: Owner Swap

Post by Spunkster »

Who did you purchase this from?
ItsHero
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Joined: Sat Oct 07, 2023 11:33 pm

Re: Owner Swap

Post by ItsHero »

Facebook marketplace
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Spunkster
Site Admin
Posts: 23881
Joined: Fri Sep 20, 2002 5:06 pm
Location: Hondata

Re: Owner Swap

Post by Spunkster »

Send an email to support <at> hondata.com with the following and I will issue an RMA and give you further
instructions:

Name:
Address:
Phone:
Email:
Serial#:
Description of problem:

Include a link to this thread.
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