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S300 v1 with new laptop issue
Posted: Mon Aug 28, 2023 7:02 pm
by MattPeters312
So i was curious if anyone possibly encountered this issue, my old laptop bricked itself so i went out and purchased a thinkpad t14 gen 2 with windows 11. I am currently on s300 v1 and when i hookup my data cable it gives me error code 39 and will not allow the drivers to work? i have tried to download and uninstall and redownload and nothing seems to work. any input much appreciated!
Re: S300 v1 with new laptop issue
Posted: Tue Aug 29, 2023 8:59 am
by Spunkster
From Help, About, what is the version of software you are using?
Re: S300 v1 with new laptop issue
Posted: Tue Aug 29, 2023 9:19 am
by MattPeters312
2.8.3.0
Re: S300 v1 with new laptop issue
Posted: Tue Aug 29, 2023 9:40 am
by Spunkster
What processor does the laptop have?
Re: S300 v1 with new laptop issue
Posted: Tue Aug 29, 2023 9:51 am
by MattPeters312
It has an i5
Re: S300 v1 with new laptop issue
Posted: Tue Aug 29, 2023 11:57 am
by Spunkster
Have you tried connecting it to a desktop or other laptop?