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Please help me,Unable to unbind

Posted: Tue Jun 27, 2023 8:01 pm
by tian
Hello, I want to sell hondata Flashpro but when I try to release the hondata I get an error, please contact www.hondata.com
here the flashpro data。Thanks!

Re: Please help me,Unable to unbind

Posted: Wed Jun 28, 2023 9:51 am
by Spunkster
What is the FlashPro serial number?

Re: Please help me,Unable to unbind

Posted: Wed Jun 28, 2023 5:32 pm
by tian
FP-16CIVIC-L15T-INT-220181
VIN:LVHFK779XN6017614
Thank you for your reply。

Re: Please help me,Unable to unbind

Posted: Thu Jun 29, 2023 8:58 am
by Spunkster
With everything plugged in and the ignition in the on position, go to the Help menu and click on “send feedback”. Include a detailed description of the issue.

Re: Please help me,Unable to unbind

Posted: Thu Jun 29, 2023 5:16 pm
by tian
ok,I will operate it now,How long will it take to solve the problem?

Re: Please help me,Unable to unbind

Posted: Sun Jul 02, 2023 5:47 pm
by tian
No response received。

Re: Please help me,Unable to unbind

Posted: Mon Jul 03, 2023 10:49 am
by Spunkster
Please try unlocking again.

Re: Please help me,Unable to unbind

Posted: Tue Jul 04, 2023 2:53 am
by tian
Still unable to unbind。

Re: Please help me,Unable to unbind

Posted: Tue Jul 11, 2023 5:53 pm
by tian
Please reply to my email, thank you!

Re: Please help me,Unable to unbind

Posted: Wed Jul 12, 2023 10:32 am
by Spunkster
I have replied and requested info to give an RMA. Check your junk and spam folders.

Re: Please help me,Unable to unbind

Posted: Thu Jul 13, 2023 7:40 am
by tian
I don't know why you can't receive my email, I reply to you on this,Please reply when you see!thanks!
Name:t
Address:China
Phone:19913899199
Email:752247070@qq.com
Serial#:220181
Description of problem:when I try torelease the hondata I get an error, please contact support@hondata.com,or:Make sure you have internet access,Multiple attempts, same mistake。

Re: Please help me,Unable to unbind

Posted: Thu Jul 13, 2023 9:11 am
by Spunkster
Sent email again, check your junk and spam folders

Re: Please help me,Unable to unbind

Posted: Thu Jul 13, 2023 4:57 pm
by tian
I have received the email and replied。

Re: Please help me,Unable to unbind

Posted: Fri Jul 14, 2023 5:05 pm
by tian
Have replied again

Re: Please help me,Unable to unbind

Posted: Mon Jul 17, 2023 5:42 pm
by tian
Google address has been sent