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USB device not recognized
Posted: Mon Apr 17, 2023 3:40 pm
by doghouse
Greetings I bought a used p28 ecu with a S300 v3 board. I only got it to connect once after about 3 days trial. The picture shows what I'm seeing when I insert the USB which causes the ecu to stay offline.
Any assistance is welcomed
Re: USB device not recognized
Posted: Mon Apr 17, 2023 3:56 pm
by Spunkster
What is the serial number that is on the s300 board inside the ECU?
From Help, About, what is the version of software you are using?
Re: USB device not recognized
Posted: Tue Apr 18, 2023 7:22 am
by doghouse
2.8.1.0
Re: USB device not recognized
Posted: Tue Apr 18, 2023 9:16 am
by Spunkster
Post a picture showing the inside of the USB port.
Re: USB device not recognized
Posted: Tue Apr 18, 2023 12:48 pm
by doghouse
When I leave work I will send the picture
Re: USB device not recognized
Posted: Wed Apr 19, 2023 9:00 am
by doghouse
Any other request let me know.
Re: USB device not recognized
Posted: Wed Apr 19, 2023 7:46 pm
by doghouse
Anyone can help?
Re: USB device not recognized
Posted: Thu Apr 20, 2023 12:51 pm
by Spunkster
Send an email to support <at> hondata.com with the following and I will issue an RMA and give you further
instructions:
Name:
Address:
Phone:
Email:
Serial#:
Description of problem:
Include a link to the thread.
Re: USB device not recognized
Posted: Thu Apr 20, 2023 3:39 pm
by doghouse
Just did. Respect
Re: USB device not recognized
Posted: Fri Apr 21, 2023 9:22 am
by doghouse
Here wondering if the board or USB port is the issue. I am lost.