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Can't change gauges
Posted: Fri Sep 23, 2022 6:36 pm
by Eonii
Hello! I'm having a very weird issue that I haven't seen posted anywhere else. I cannot change any of the gauges in the mobile app. The preset gauges work fine, but I would like to change some of them to a different reading and the app will not let me. Even when the boxes are white and not greyed out, I can select them but once I close out of the menu nothing happens and the gauges stay the same.
Re: Can't change gauges
Posted: Mon Sep 26, 2022 10:32 am
by Spunkster
Android or IOS?
Re: Can't change gauges
Posted: Mon Sep 26, 2022 1:44 pm
by Eonii
Sorry I should have specified. Android 12
Re: Can't change gauges
Posted: Mon Sep 26, 2022 1:50 pm
by Spunkster
You must long press the gauge you want to change.
Re: Can't change gauges
Posted: Mon Sep 26, 2022 1:51 pm
by Eonii
I understand how to. The app doesnt let me change it. I'll try to get a screen record of it
Re: Can't change gauges
Posted: Mon Sep 26, 2022 1:55 pm
by Eonii
https://streamable.com/2c1yc2
Link to screen recording, as you can see it won't let me change even if I do all the proper steps. This happens whether I am connected to the ecu or disconnected, I've tried either plenty of times
Re: Can't change gauges
Posted: Mon Sep 26, 2022 2:01 pm
by Spunkster
What phone is this on? I have tested on my S22 ultra and it works as it should.
Re: Can't change gauges
Posted: Mon Sep 26, 2022 2:05 pm
by Eonii
Oneplus 9 pro.. Its a standard version of android so there shouldn't be any issues compatibility wise, at least not that I can think of
Re: Can't change gauges
Posted: Mon Sep 26, 2022 2:06 pm
by Spunkster
Try clearing the cache and the data for the app.
Re: Can't change gauges
Posted: Mon Sep 26, 2022 2:10 pm
by Eonii
Just tried. No luck unfortunately
Re: Can't change gauges
Posted: Wed Sep 28, 2022 9:52 am
by Spunkster
Uninstall and reinstall the app. If that does not work, please email
mobile@hondata.com