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USB Type C connectivity issue

Posted: Fri Aug 26, 2022 2:18 am
by finsky
Hello,

I recently got a new DELL XPS 15 laptop which has only got USB Type C ports, so I connect via a USB hub. Unfortunately whenever I connect to the ECU it will show up values for a second or two and crash without any error message (KManager exits completely). I did not have this issue with my previous laptop, and I tried two different USB hubs.

Is this a known issue? Are there specific drivers for USB Type C ?

Thanks.

Re: USB Type C connectivity issue

Posted: Fri Aug 26, 2022 8:17 am
by Hondata
It will work with USB C ports. You could use a USB C to USB B cable so you do not need the hub.

Close all windows in KManager, close then reopen KManager, then plug in the USB.

Re: USB Type C connectivity issue

Posted: Sat Aug 27, 2022 11:58 am
by finsky
I picked up a USB C to USB B cable today and followed your instructions, and it now seems to be working properly. Thanks a lot !

Re: USB Type C connectivity issue

Posted: Sat Aug 27, 2022 12:25 pm
by Hondata
Thanks for the update; glad it is working.