Hondata

Good evening, I have a somewhat serious problem, the Hondata has gone crazy when I connect the USB and start the kpromanager, I have removed the battery for 2 days and the problem has not been removed, the green LED is off and the red. It won't let me clean the kpro program since it doesn't finish connecting in kpro, I can't do anything. Any suggestion?
PS: I could upload a demonstrative video to youtube of what happens to me, he did it to me from one day to the next.

What is the serial number that is on the K-Pro board inside the ECU?

From Help, About, what is the version of software you are using?

What happens when you try to crank the car to start it?

Can you be more descriptive than it goes crazy please.

So I have a 2003 rsx type s and one day I started my car and let it idle then before I started to drive the car my CEL came on so I looked it up on the hondata app to see what code came up and to my viewing it showed me my car was on .86lbs of boost,255 degrees with the ECT. When I looked at my dashboard my temperature gauge is completely normal and it idle fine and the fans turn on. So I let my car sit until it's cold and finally once my car is completely cold again I turn it on and the CEL is still on and now my ecu is frozen and locked saying the same thing and now my car is in limp mode. I bought the hondata ecu chip with me providing the ecu, will I still have warranty and how much will it cost to get it fix or replaced when I provide my 2nd ecu ? Also all of this is with my car sitting still and I have a brand new battery and alternator but the hondata program is telling this to my car and now it's in limp mode. Any suggestions?

What is the serial number that is on the K-Pro board inside the ECU?

From Help, About, what is the version of software you are using?

S6648

That is not a valid number for either question.

I'm sorry it's 56648 and it's a K-Pro4

From Help, About, what is the version of software you are using?

Version 4