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iPhone can’t find Flashpro
Posted: Mon Jan 24, 2022 6:30 am
by Captainslow
My iPhone Bluetooth can’t find the flashpro device. I configure it in the flashpro manager and I added a security pin but it still doesn’t work. I am trying to use the latest Hondata app from the Apple store.
Please advise
Re: iPhone can’t find Flashpro
Posted: Mon Jan 24, 2022 9:58 am
by Spunkster
From Help, About, what is the version of FlashPro manager you are using?
What is the serial number that is on the FlashPro?
Re: iPhone can’t find Flashpro
Posted: Mon Jan 24, 2022 2:14 pm
by Captainslow
Hi Spunkster, thanks for the fast response. I can see "Bluetooth Present = Yes" from the FlashPro manager.
Version = 3.8.0.0 Built 2205
Serial = FP-ACRD-US-170284
Re: iPhone can’t find Flashpro
Posted: Mon Jan 24, 2022 4:52 pm
by Spunkster
Your software is out of date. Please Download the most recent version at:
https://www.hondata.com/software
After it updates the firmware and you have uploaded your calibration to the ECU then try to connect via Bluetooth.
Re: iPhone can’t find Flashpro
Posted: Tue Jan 25, 2022 8:44 am
by Captainslow
I’ll give it a try later on today and let you know the results
Thanks
Re: iPhone can’t find Flashpro
Posted: Tue Jan 25, 2022 12:42 pm
by Hondata
When you update your software make sure you plug in the FlashPro so that it updates the FlashPro firmware.
Re: iPhone can’t find Flashpro
Posted: Tue Jan 25, 2022 3:22 pm
by Captainslow
I downloaded the version FlashProManagerV3-8-7-Full and updated the firmware, but now there are error. I sent the report to you. I'm also attaching screenshots of the errors
Please advice
Re: iPhone can’t find Flashpro
Posted: Tue Jan 25, 2022 3:49 pm
by Captainslow
Is the 91 octane with Flexfuel enabled the proper calibration even though I have a CTR turbo?
Re: iPhone can’t find Flashpro
Posted: Tue Jan 25, 2022 4:27 pm
by Spunkster
Just click no and manually upload the calibration to the vehicle.
Re: iPhone can’t find Flashpro
Posted: Tue Jan 25, 2022 4:35 pm
by Captainslow
I tried that and got the same errors
Re: iPhone can’t find Flashpro
Posted: Tue Jan 25, 2022 4:39 pm
by Spunkster
With everything plugged in and the ignition in the on position, go to the Help menu and click on “send feedback”. Include a detailed description of the issue.
Re: iPhone can’t find Flashpro
Posted: Tue Jan 25, 2022 4:45 pm
by Captainslow
I sent the error report when it happened. I will go ahead and follow your instruction on how to send feedback. I will try to do it tomorrow.
Re: iPhone can’t find Flashpro
Posted: Wed Jan 26, 2022 1:01 pm
by Captainslow
Hello there, I sent the feedback as requested. I reinstall the application and this time I did not get any errors and I was able to upload a new calibration. However, the iPhone still cannot see the Flashpro device using Bluetooth. The software version still 3.8.7.0
Please advise
Re: iPhone can’t find Flashpro
Posted: Wed Jan 26, 2022 1:03 pm
by Captainslow
Now I'm getting a lot of alerts. Something went wrong. We need to fix this as soon as possible.
Re: iPhone can’t find Flashpro
Posted: Wed Jan 26, 2022 1:20 pm
by Captainslow
I called tech support and left a message to call me back. I need to have my car operable as soon as possible