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FlashPro Manager

Posted: Wed Dec 22, 2021 3:12 pm
by Airheadbatibot
Is there a way to hard reset hondata? I bought a hondata from a guy who was once also stationed here in Germany. I am getting an error saying "VIN number does not match". I believe he forgot to mention that I needed to unlock the device before plugging it in my car. I can't return the device to him since he's back in the states nor plug the device in because the car is in the junkyard and I believe it has been there for months already. Any help would be appreciated. Thank you.
Also, calling tech support is difficult since I currently have German phone number.

Re: FlashPro Manager

Posted: Wed Dec 22, 2021 3:25 pm
by Spunkster
What is the serial number on the FlashPro?

What is your ECU part number?

Re: FlashPro Manager

Posted: Wed Dec 22, 2021 4:06 pm
by Airheadbatibot
The serial # for my hondata is FP-2012Si-112566
My ECU's part number is 37820-RXO-A21.
Thank you.

Re: FlashPro Manager

Posted: Wed Dec 22, 2021 5:01 pm
by Spunkster
To unlock the FlashPro without the ECU it is locked to is $550. If you wish to do this, let me know and I can issue an RMA# and further instructions.

Re: FlashPro Manager

Posted: Thu Dec 23, 2021 9:41 am
by Airheadbatibot
Send me a PM

Re: FlashPro Manager

Posted: Thu Dec 23, 2021 10:32 am
by Spunkster
Please email support <at> hondata.com with the following and I will issue an RMA and give you further
instructions:

Name:
Address:
Phone:
Email:
Serial#:
Description of problem:

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