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Usb troubles with brand new s300v3

Posted: Sun Jun 27, 2021 6:21 pm
by d15bcivic
I just bought a brand new p28 ECU from hamotorsports with a brand new s300 v3. I downloaded a manager and can't get it to work. Says drivers are installed, I tried doing the update manually and still won't work. I attached two pics of what I see and can't seem to find a way to get it to work. Laptop is a Lenovo Thinkpad (high end custom one not off the shelf low end one ) running windows 10

Re: Usb troubles with brand new s300v3

Posted: Mon Jun 28, 2021 7:42 am
by TTR
I had the same problem a few weeks ago with an old SL510. Run windows update and make sure you check for optional updates. Windows update had one for the usb ports. I installed those and it worked.

Re: Usb troubles with brand new s300v3

Posted: Mon Jun 28, 2021 9:21 am
by Spunkster
Make sure you also have internet access before opening the software and trying to update or register the s300.

Re: Usb troubles with brand new s300v3

Posted: Mon Jun 28, 2021 4:53 pm
by d15bcivic
Spunkster wrote: Mon Jun 28, 2021 9:21 am Make sure you also have internet access before opening the software and trying to update or register the s300.
in my garage the internet isnt the best, but i also cant get the car any closer to the router. but usually still is working good enough for most things.

Re: Usb troubles with brand new s300v3

Posted: Tue Jun 29, 2021 9:07 am
by Spunkster
Open the software in the house where you have a good connection then take it into the garage and see if that resolves the issue.