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smanager not driver not installer

Posted: Mon Nov 30, 2020 10:32 am
by josean
with my old pc I have no problem but with the new I open the programs and I get the driver not installer message under the program again and nothing under the drivers and nothing happens

Re: smanager not driver not installer

Posted: Mon Nov 30, 2020 10:59 am
by Spunkster
From Help, About, what is the version of software you are using?

Re: smanager not driver not installer

Posted: Mon Nov 30, 2020 4:12 pm
by josean
hondata Smanager 2.7.5.0
panasdonic fz-55 window 10 pro

Re: smanager not driver not installer

Posted: Mon Nov 30, 2020 4:13 pm
by josean
hondata Smanager 2.7.5.0
panasdonic fz-55 window 10 pro

Re: smanager not driver not installer

Posted: Mon Nov 30, 2020 5:09 pm
by Spunkster
Try restarting the laptop and then see if it will connect when the s300 is plugged in.

Also make sure that the ECU is plugged in to the vehicle and the ignition is in the on position.

Re: smanager not driver not installer

Posted: Mon Nov 30, 2020 5:53 pm
by josean
try but nothing change

Re: smanager not driver not installer

Posted: Mon Nov 30, 2020 5:58 pm
by Spunkster
In Smanager, click on Help, then update USB drivers.

Re: smanager not driver not installer

Posted: Mon Nov 30, 2020 7:32 pm
by josean
try it but it comes out you can't update the drivers

Re: smanager not driver not installer

Posted: Tue Dec 01, 2020 10:09 am
by Spunkster
If it works on one laptop, but not another, then there may be a problem with the installation of windows. Make sure you are logged into the laptop as an administrator.