Hondata

Serial#: FP-SI-INT-24639
Description of problem: Today my FlashPro becomes unregistered and there is no way to register it again.

I have the follow problems (and last one is critical):
1. Time to time I cannot download logs or cannot upload new calibration to my car. In that case I plug out FlashPro then connect it again and try again (sometimes it works).
2. Today my FlashPro just becomes unregistered and I cannot register it again. When I try to register FlashPro, the device starts randomly blink the lights and nothing is going on. Please see https://photos.google.com/photo/AF1QipO ... hjNbO1O2sl

Please note: I use the latest FlashProManager and I have an internet connection on my laptop.

Thanks in advance.
Hope you can help me.

With everything plugged in and the ignition in the on position, go to the Help menu and click on “send feedback”. Include a detailed description of the issue.

Done! I've sent report.

The fact that I cannot register my FlashPro is show-stopper. Because I cannot upload new calibrations, as result the whole tuning process of my honda stuck.
For me (professional software developer) this undetermined behaviour of FlashPro looks like memory corruption.

Looks like a hardware fault with the FlashPro. Try deleting all the calibrations and datalogs, then see if it will register once you do that.

I've tried to do that. Unfortunately it doesn't help.
If it's hardware problem, am I right that there is no way to fix it?

Send an email to support<at>hondata.com with the following and I will issue an RMA and give you further
instructions:

Name:
Address:
Phone:
Email:
Serial#:
Description of problem:

Include a link to this thread.

Done!
I've sent report.
Here's the short video with FlashPro blinking: https://vimeo.com/454496240

I look forward to your reply!
Thanks in advance!

Does it do that as soon as you plug it in, or only when you try to register it?

I'd say it happens in ~95% right after plugin.
Sometimes (in ~5%) it doesn't start blinking immediately after plugin and I have a chance to try to download logs or update "register" information, but usually right after that operations the FlashPro starts blinking :(

Looks like every IO (input/output) operation connected with memory can cause the fault.
PLEASE NOTE: I've already tried to use another USB cable with no luck.

Hi! Same problem for me... Just waiting until next version software.
Did you fugured out? Thanks!