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ECU Upload Error
Posted: Fri Nov 15, 2019 4:00 pm
by Lukasfotog
Trying to upload an updated tune to my Flashpro on my 19 civic si but every time the upload seems to fail but does not give me any indication of doing so. Only thing i notice after is that the datalog light lights up on flashpro and flashpro manager becomes extremely laggy. Any suggestions on getting the tune uploaded would be great!
Re: ECU Upload Error
Posted: Fri Nov 15, 2019 5:13 pm
by Spunkster
From Help, About, what is the version of software you are using?
Re: ECU Upload Error
Posted: Tue Nov 19, 2019 11:36 am
by Lukasfotog
Spunkster wrote: Fri Nov 15, 2019 5:13 pm
From Help, About, what is the version of software you are using?
Was running beta software 3.4.8.0, reinstalled production version (3.4.4.0) and will give it another shot on my lunch break. Thank you
Re: ECU Upload Error
Posted: Tue Nov 19, 2019 1:09 pm
by Hondata
Please do not downgrade the software. Typically after an update the problem is that you need to update the calibration on the FlashPro before uploading.
Re: ECU Upload Error
Posted: Mon Nov 25, 2019 2:31 pm
by Lukasfotog
Hondata wrote: Tue Nov 19, 2019 1:09 pm
Please do not downgrade the software. Typically after an update the problem is that you need to update the calibration on the FlashPro before uploading.
Just tired re-flashing on 3.4.8.0. Flashpro is updated but having the same error when trying to upload calibration, happens when trying to return ECU to stock as well. I noticed that after it seems to fail once I unplug the flashpro and restart the flashpro software to unfreeze it, the calibration on the flashpro was the one I tried to upload. Not confident it is correct tho. Thank you!
Re: ECU Upload Error
Posted: Mon Nov 25, 2019 5:03 pm
by Spunkster
With everything plugged in and the ignition in the on position, go to the Help menu and click on “send feedback”. Include a detailed description of the issue.
Re: ECU Upload Error
Posted: Tue Dec 17, 2019 11:01 am
by Lukasfotog
Spunkster wrote: Mon Nov 25, 2019 5:03 pm
With everything plugged in and the ignition in the on position, go to the Help menu and click on “send feedback”. Include a detailed description of the issue.
Used the send feedback feature last week. Thank you!
Re: ECU Upload Error
Posted: Tue Dec 17, 2019 11:06 am
by Spunkster
What is your FlashPro serial number?
Re: ECU Upload Error
Posted: Tue Dec 17, 2019 8:48 pm
by Lukasfotog
Spunkster wrote: Tue Dec 17, 2019 11:06 am
What is your FlashPro serial number?
FP-16CIVIC-L15T-201894
Thanks!
Re: ECU Upload Error
Posted: Wed Dec 18, 2019 12:35 pm
by Spunkster
Upload using the software with the laptop in the car and the ignition in the on position. If you get any error message take a screen shot and post them.
Re: ECU Upload Error
Posted: Wed Dec 18, 2019 4:51 pm
by Lukasfotog
Spunkster wrote: Wed Dec 18, 2019 12:35 pm
Upload using the software with the laptop in the car and the ignition in the on position. If you get any error message take a screen shot and post them.
Updated to today's software update (3.5.0) before thinking if i should do it or not. Upon plugging the flashpro in with the ignition on to flashpro manager it updated the firmware on the flashpro. When trying to create a new calibration it informed me that there were stored calibrations that needed to be updated. I hit yes and got the attached crash report. After that I tried again to create a new calibration which seemed to be working until trying to upload and got the error attached failed report. Thank you
Re: ECU Upload Error
Posted: Wed Dec 18, 2019 5:11 pm
by Spunkster
Send an email to support<at> hondata.com with the following and I will issue an RMA and give you further
instructions:
Name:
Address:
Phone:
Email:
Serial#:
Description of the problem:
Include a link to this thread.
Re: ECU Upload Error
Posted: Wed Dec 18, 2019 6:11 pm
by Lukasfotog
Spunkster wrote: Wed Dec 18, 2019 5:11 pm
Send an email to support<at> hondata.com with the following and I will issue an RMA and give you further
instructions:
Name:
Address:
Phone:
Email:
Serial#:
Description of the problem:
Include a link to this thread.
Done! Thanks for your help with this matter.