Hondata

I've bought a DC5R with Hondata kpro v3. recently just found out that the security password is enable and previous owner forgot the password.
i tried to retrieve lost password and the kmanager prompted " problem sending password" .
I also tried to got. Online - Tools - Erase ECU(clear security) clear security successful. And I switch the ignition off for few minutes .
When I on the ignition and try to load the new mapping, the kpro security is prompt a window asking me to type the password again after Erase ECU. Previous owner forgot the password. And I failed to retrieve password . The error window prompted problem sending password.
my kpro v3 detail as below:
Kpro v3 serial number: 13577
previous owner email : tuvtec@gmail.com

kindly help me on this issue.

thanks in advance.
David.

Try retrieving the password now.

Dear Support,

same window prompt out saying PROBLEM SENDING PASSWORD.

Kindly Assist,
David

support,

Kindly assist on this issue.

thanks

Well the security password is just that - designed that if someone steals the KPro it is hard to use the KPro afterwards. You'll need to send the KPro to us.

Dear sir,

Hondata, Inc.
2840 Columbia St
Torrance CA 90503
Phone 310-782-8278

is this the addres to send to? may i know what receiver name should i write?

kindly advise,

Sir,

Kindly advise.

Thanks

Please email support@hondata.com with a link to this thread