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cant upload map
Posted: Sat Nov 26, 2016 12:50 am
by windspot
hello. after installing the latest software for kmanager i cant upload anymore maps it just telling me that upload is failed...
i tried to downgrade back to the older version but now it sais that is out of date and i cant use it anymore... please help... version is 4.3.1 thanks
Re: cant upload map
Posted: Sat Nov 26, 2016 9:50 am
by Hondata
Don't downgrade software versions.
Perform Online -> Tools -> Erase ECU. Then power off the ECU and unplug the USB for 2 minutes. Then connect and try to upload.
Also check the battery voltage is ok.
Re: cant upload map
Posted: Sat Nov 26, 2016 11:45 am
by windspot
i cant even erase cpu it says the same that erase failed...
the battery is brand new so..
Re: cant upload map
Posted: Sat Nov 26, 2016 3:16 pm
by Mr. Bobby
I'm having the same problem. It's very frustrating.
Re: cant upload map
Posted: Tue Nov 29, 2016 5:41 pm
by Spunkster
What is the serial number that is on the K-Pro Board inside the ECU?
Re: cant upload map
Posted: Tue Nov 29, 2016 11:39 pm
by windspot
can i see it from the info or i have to open the cover of the ecu?
Re: cant upload map
Posted: Wed Nov 30, 2016 10:48 am
by Spunkster
Open the lid and look at the board itself.
Re: cant upload map
Posted: Tue Dec 13, 2016 11:06 am
by k24_chris
hey I'm having the same problem with my kpro 4. I purchased it oct 31 2016 from phearable.net
ecu# 37820-pnf-a12
kpro 4# 44406
software#4.3.2.0
I cant upload my map. (upload failed)
I cant erase ecu (security failed)
Re: cant upload map
Posted: Tue Dec 13, 2016 11:35 am
by Spunkster
Did it ever work?
Re: cant upload map
Posted: Tue Dec 13, 2016 12:13 pm
by k24_chris
The weekend that just passed was the first time I actually messed with the kpro due to fuel system wasn't finished... wat had me confused, I had the kpro connected to the laptop only and it said driver installed, ignition on, and online on. And once I tap the lightning symbol it says data log. Is it supposed to do that without it be connected to the car
Re: cant upload map
Posted: Tue Dec 13, 2016 12:45 pm
by Spunkster
Are you saying that it says online, and ignition on with only the USB connected and not being plugged into the vehicle harness?
Re: cant upload map
Posted: Tue Dec 13, 2016 12:49 pm
by k24_chris
Yes
Re: cant upload map
Posted: Tue Dec 13, 2016 1:13 pm
by Spunkster
Close the program reopen it. You must have it plugged into the vehicle with the key in the on position for you to be able to upload.
Re: cant upload map
Posted: Mon Dec 26, 2016 1:58 pm
by k24_chris
Hey spunkster. I tried the kpro in a friends car and it does the samething. Can I just send it back to hondata to get it checked out?
Re: cant upload map
Posted: Tue Jan 03, 2017 10:46 am
by Spunkster
Send an email to support <at> Hondata.com with the following and I will issue an RMA and give you further
instructions:
Name:
Address:
Phone:
Email:
Serial#:
Description of problem:
Include a link to this thread.