Page 1 of 1

flashpro locked to vehicle

Posted: Mon Oct 03, 2016 6:02 pm
by mallen2se33d
I recently purchased a used hondata flashpro for 06-11 civic si from someone on ebay. They stayed that it was locked, how would i go about getting it unlocked?

Re: flashpro locked to vehicle

Posted: Tue Oct 04, 2016 9:19 am
by Spunkster
Send an email to support <at> Hondata.com with the serial number and your question.

Re: flashpro locked to vehicle

Posted: Wed Nov 23, 2016 9:39 am
by terrorista
Spunkster wrote:Send an email to support <at> Hondata.com with the serial number and your question.
Spunkster .. I Sent your support two emails with no answer, would you mind helping me with the reply?!

Thanks,

Re: flashpro locked to vehicle

Posted: Wed Nov 23, 2016 9:50 am
by Hondata
Matt is out this week but we will process the support emails today. A FlashPro can only be unlocked with the ECU it was locked to. If the ECU was destroyed in a collision we encourage you to claim the FlashPro as part of the insurance claim. If the FlashPro was purchased used and locked then you should ask the seller for a refund. In both cases we will unlock the FlashPro without the ECU for $500.

Re: flashpro locked to vehicle

Posted: Sat Nov 26, 2016 2:30 am
by terrorista
Hondata wrote:Matt is out this week but we will process the support emails today. A FlashPro can only be unlocked with the ECU it was locked to. If the ECU was destroyed in a collision we encourage you to claim the FlashPro as part of the insurance claim. If the FlashPro was purchased used and locked then you should ask the seller for a refund. In both cases we will unlock the FlashPro without the ECU for $500.

Thank you very Much by the Reply.
I received an email with the info and just Replied. I've bought the Flashpros knowing they were locked.
More details i sent in the email.

Regards,

Re: flashpro locked to vehicle

Posted: Tue Nov 29, 2016 9:30 am
by terrorista
Hondata wrote:Matt is out this week but we will process the support emails today. A FlashPro can only be unlocked with the ECU it was locked to. If the ECU was destroyed in a collision we encourage you to claim the FlashPro as part of the insurance claim. If the FlashPro was purchased used and locked then you should ask the seller for a refund. In both cases we will unlock the FlashPro without the ECU for $500.
Guys,

Would you mind checking Matt's CS email? I've asked him some questions i.o. to send you my locked ones.

Cheers,