Page 1 of 2

can't unlock from vin HELLLLPPPPP

Posted: Thu May 14, 2015 9:10 am
by dvmulisha
My serial is fb us si 16813. I'm trying to sell mine and it says error authorizing vin...help!!!!

Re: can't unlock from vin HELLLLPPPPP

Posted: Thu May 14, 2015 9:46 am
by Hondata
Make sure you have internet connection. If you do have internet connection, sometimes phone hotspots don't work and you need to use a different connection.

Re: can't unlock from vin HELLLLPPPPP

Posted: Thu May 14, 2015 10:34 am
by dvmulisha
Iv used my Hotspot n my WiFi at home...sometimes I almost does it n others just goes straight to fail. Tried changing my address n updating n trying again

Re: can't unlock from vin HELLLLPPPPP

Posted: Thu May 14, 2015 10:39 am
by dvmulisha
Does it have to be plugged in car to unlock it or could it be just plugged into laptop?

Re: can't unlock from vin HELLLLPPPPP

Posted: Thu May 14, 2015 10:49 am
by dvmulisha
I mis typed serial, Fp-si-us 16183 sorry about that

Re: can't unlock from vin HELLLLPPPPP

Posted: Thu May 14, 2015 11:35 am
by Hondata
First, are you returning the ECU to stock before you try to unlock?
Next, can you use the 'Check Internet Communication' function from the help menu.
Then connect the FlashPro to the vehicle and try to unlock. If you get an error message, please give us the exact error message.

Re: can't unlock from vin HELLLLPPPPP

Posted: Thu May 14, 2015 11:51 am
by dvmulisha
I will try on my lunch in a bit. I did return it to stock but didn't check the connection.

Re: can't unlock from vin HELLLLPPPPP

Posted: Thu May 14, 2015 1:02 pm
by dvmulisha
Checked connection. Said "connection ok"

Error authorizing vin unlock - please contact support@hondata.com

Re: can't unlock from vin HELLLLPPPPP

Posted: Thu May 14, 2015 1:57 pm
by Hondata
I missed the history of this FlashPro. It should work now.

Re: can't unlock from vin HELLLLPPPPP

Posted: Mon Dec 30, 2019 2:53 pm
by THREEXV
I am having this same issue can you please help. I have tried calling but no one picks up the phone. I have tried multiple internet spots and double checking everything to unlock this Flashpro. I have attatched my S# please help.

Re: can't unlock from vin HELLLLPPPPP

Posted: Mon Dec 30, 2019 3:01 pm
by Hondata
Use the Send Feedback function with the FlashPro plugged in.

Re: can't unlock from vin HELLLLPPPPP

Posted: Mon Dec 30, 2019 5:44 pm
by THREEXV
I just sent the feedback on Hondata

Re: can't unlock from vin HELLLLPPPPP

Posted: Mon Dec 30, 2019 6:01 pm
by Hondata
Try now.

Re: can't unlock from vin HELLLLPPPPP

Posted: Mon Jan 06, 2020 4:23 pm
by bobanickovski
Hi. I have the same problem with my civic si...returned ecu to stock, deleted the history connection is still ok, but still getting the same message error authorizing vin est. Can u please help?! My flashpro serial is FP-SI-US-231832

Re: can't unlock from vin HELLLLPPPPP

Posted: Mon Jan 06, 2020 4:52 pm
by Hondata
What message do you get?