Hondata

Hi

i have problems with the flash pro
i have registered and tune up a fn2. now i upload some maps and change things. after 10 uploads i hade no contact from the laptop to the ecu. at the flash pro was no light. . so i reomoving the flash pro from the car and from the laptop. after one hour i connect the flash pro to the ecu and to the laptop. the flash pro have light at the power and i have contact to the ecu. but when i now want to upload a modified map, it comes follow information

"This is not the vehicle the flash pro was locked to"

but it is the flash pro that i use at this car with this ecu and same VIN.

What is the problem? Whart must i do. Why did i have suddenly no contact from the laptop to the flash pro and to the ecu?
all what i test, the flash pro do not work at the moment. the power light is on and i have contact to the ecu.
but i cannot upload. allways the info

"This is not the vehicle the flash pro was locked to"

Sorry for my bad english. i hope it is understandable
best regards
Ralf

What is the serial number of the FlashPro?
Can you use the 'Send Support Information to Hondata' function from the Help menu with the FlashPro plugged into the vehicle and the ignition on?