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S300 not working

Posted: Sun Jun 22, 2014 8:43 pm
by Alikakamanu
Hello there i have an s300-2551 and it is giving me a big problem.
Hondata plugged in no cels newest version of software downloaded. Tried to upload a map and
No uploading no errors no nothing. Bottom of screen says online but cant upload or download. Cant datalog or anything. D4 led is on. I kno its not the ecu cuz tried another hondata in it and worked fine. Tried my hondata in 2 good ecus and still same thing says "online" but no upload no download no datalogging. Any ideas i could try next? If someone could chime in that would be great.

Re: S300 not working

Posted: Mon Jun 23, 2014 9:39 am
by Spunkster
From Help, About, what version of software are you using?

Re: S300 not working

Posted: Mon Jun 23, 2014 1:30 pm
by Alikakamanu
Its version 2.3.3.0

Re: S300 not working

Posted: Mon Jun 23, 2014 2:24 pm
by Spunkster
Go to the Online menu and click on Erase ECU. When that finishes, close the program, reopen it and try uploading a fresh calibration form the calibration window.

Re: S300 not working

Posted: Mon Jun 23, 2014 11:24 pm
by Alikakamanu
Ok clicked erase ecu nothing happens. Close and the reopened programm tried to upload still nothing. Tried 4 times still no working. Anything else?

Re: S300 not working

Posted: Tue Jun 24, 2014 9:27 am
by Spunkster
Send an email to support <at> hondata.com with the following and I will issue an RMA and give you further
instructions (include a link to this thread):

Name:
Address:
Phone:
Email:
Serial#:
Description of problem: