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Error code when uploading

Posted: Thu Jun 19, 2014 5:36 am
by Gs-carservice
hello

i have a problem with my kpro, trying to upload another cal and i get this.


do you guys know what the problem is ?


thanks

Re: Error code when uploading

Posted: Thu Jun 19, 2014 7:03 am
by Hondata
The error occurs when you are download from the ECU - correct?

Close all windows in KManager and try again.

Re: Error code when uploading

Posted: Thu Jun 19, 2014 7:07 am
by Gs-carservice
yes when downloading from ecu

have tried that, also have tried another laptop same problems.

Re: Error code when uploading

Posted: Thu Jun 19, 2014 8:16 am
by Hondata
Close all the windows, try to download, and if you get an error either send the exception report or post a screenshot.

Re: Error code when uploading

Posted: Thu Jun 19, 2014 9:29 am
by Gs-carservice
Hondata wrote:Close all the windows, try to download, and if you get an error either send the exception report or post a screenshot.

this was the screen shot, it was saying abnormal program termination.



thanks

Re: Error code when uploading

Posted: Thu Jun 19, 2014 9:31 am
by Spunkster
From Help, About, what is the version of software that you are using?

Re: Error code when uploading

Posted: Thu Jun 19, 2014 10:12 am
by Gs-carservice
i have used the latest software, but the cal. on the ecu is from an older one.



thanks

Re: Error code when uploading

Posted: Thu Jun 19, 2014 10:52 am
by Spunkster
You still have not answered the question.

Re: Error code when uploading

Posted: Thu Jun 19, 2014 11:18 am
by Hondata
Gs-carservice wrote:
Hondata wrote:Close all the windows, try to download, and if you get an error either send the exception report or post a screenshot.
this was the screen shot, it was saying abnormal program termination.
No, because in the screen shot KManager has windows open. Did you close the windows and re-test, or have you just answered the question by telling us that you had previously tried this?

Re: Error code when uploading

Posted: Thu Jun 19, 2014 11:23 am
by Gs-carservice
Hondata wrote:
Gs-carservice wrote:
Hondata wrote:Close all the windows, try to download, and if you get an error either send the exception report or post a screenshot.
this was the screen shot, it was saying abnormal program termination.
No, because in the screen shot KManager has windows open. Did you close the windows and re-test, or have you just answered the question by telling us that you had previously tried this?


i have tried that previously,

here is the software version i´m using



thanks

Re: Error code when uploading

Posted: Thu Jun 19, 2014 12:46 pm
by Hondata
Please, close all the windows and re-test. If that fails, post a screen shot of the exception report.

Re: Error code when uploading

Posted: Fri Jun 20, 2014 1:48 am
by Gs-carservice
this is wat i get when downloading here is the screenshot

Re: Error code when uploading

Posted: Fri Jun 20, 2014 9:04 am
by Hondata
Try again, but don't datalog when downloading.

Re: Error code when uploading

Posted: Fri Jun 20, 2014 10:28 am
by Gs-carservice
Hondata wrote:Try again, but don't datalog when downloading.
have done that already, have used another laptop same problem.

any one ?

Re: Error code when uploading

Posted: Fri Jun 20, 2014 3:48 pm
by Hondata
But did you close the windows as well as not datalogging? It's taking some time to get you to test these items.