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Smanager Error upon opening "Smanager 'NAN' is not a valid
Posted: Sun Jun 15, 2014 5:38 pm
by antinull
Hello,
I just installed Smanager on my windows 7 computer
after the first launch It would give me the error "Smanager 'NAN' is not a valid floating point value"
I uninstalled and re-installed
The same thing happened, the program launched once
then the error repeated
is this a known issue? is there a solution?
software is the current version 5/14/2014 V2.3.3
update, just reinstalled for the fourth time, and it continues to happen
Re: Smanager Error upon opening "Smanager 'NAN' is not a va
Posted: Sun Jun 15, 2014 8:59 pm
by Hondata
When does the error occur? Immediate when you open SManager, or when you open a calibration?
Probably what you need to do is to delete the preferences located in C:\Users\<user name>\AppData\Local\Hondata\SManager There should be about 3 .ini files which should be deleted.
Re: Smanager Error upon opening "Smanager 'NAN' is not a va
Posted: Mon Jun 16, 2014 6:13 am
by antinull
It occurs as soon as I open SManager
I have tried the INI Fix and it does the same thing
Re: Smanager Error upon opening "Smanager 'NAN' is not a va
Posted: Mon Jun 16, 2014 6:35 am
by Hondata
Can you post a screenshot of the error?
Re: Smanager Error upon opening "Smanager 'NAN' is not a va
Posted: Mon Jun 16, 2014 9:11 am
by antinull
I could I guess but all it says is what I posted
It's not going to give you any more info so I'm not sure what the point would be
Re: Smanager Error upon opening "Smanager 'NAN' is not a va
Posted: Mon Jun 16, 2014 9:33 am
by Spunkster
Re: Smanager Error upon opening "Smanager 'NAN' is not a va
Posted: Mon Jun 16, 2014 10:32 am
by antinull
Okay I am not using Chinese region settings
I do have Japanese input enabled but it is also enabled on my other machine and smanager loads on that fine
is there a bug fix in the beta version? Where do I find the beta?
Re: Smanager Error upon opening "Smanager 'NAN' is not a va
Posted: Mon Jun 16, 2014 10:38 am
by Spunkster
Try downloading the most recent version available in the downloads section of our website.
Re: Smanager Error upon opening "Smanager 'NAN' is not a va
Posted: Mon Jun 16, 2014 2:30 pm
by antinull
uh okay, now you just are not reading my post, I am using the most recent version unless there is something I am missing
Attached is a screen snip of the error when i try to launch the program
Re: Smanager Error upon opening "Smanager 'NAN' is not a va
Posted: Mon Jun 16, 2014 2:56 pm
by Hondata
What are your regional settings?
Re: Smanager Error upon opening "Smanager 'NAN' is not a va
Posted: Mon Jun 16, 2014 4:42 pm
by antinull
here ya go
p.s. your image is from Halloween 2011
Re: Smanager Error upon opening "Smanager 'NAN' is not a va
Posted: Mon Jun 16, 2014 4:50 pm
by antinull
Now each time i delete the SManager.ini I get one launch before it errors
There are however 3 lines that have a value of NAN
Lambda1=NAN
Voltage3=NAN
Voltage6=NAN
makes me wonder if the program is creating these values in error
Just for shits and giggles, I changed all 3 of the values to 0 and the program launches
What values should these be at?
Re: Smanager Error upon opening "Smanager 'NAN' is not a va
Posted: Mon Jun 16, 2014 10:04 pm
by Hondata
What about the number settings under 'additional settings'?
Re: Smanager Error upon opening "Smanager 'NAN' is not a va
Posted: Tue Jun 17, 2014 11:14 am
by antinull
where is additional settings?
I mean I am guessing there is a bug in the program causing the created INI to put NAN in those fields rather than a proper value causing it to not launch the next time
What should the values be by default? how do i bring this up with the people programming the software?
Re: Smanager Error upon opening "Smanager 'NAN' is not a va
Posted: Tue Jun 17, 2014 1:02 pm
by Spunkster
See above screen shots, click on the additional settings button.