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Re: Drivers refuse to install/work correctly
Posted: Thu Mar 27, 2014 7:06 am
by Hondata
You'll need to open device manager and manually install the drivers.
When windows asks you windows update you need to say no, then tell it where to find the drivers.
Follow the instructions here
http://www.hondata.com/help/smanager/us ... ooting.htm
Re: Drivers refuse to install/work correctly
Posted: Thu Mar 27, 2014 2:59 pm
by Spunkster
What is the serial number on the S300 board inside the ECU?
Re: Drivers refuse to install/work correctly
Posted: Thu Mar 27, 2014 4:14 pm
by Hondata
You should use the downloaded software rather than the CD.
Your anti virus is deleting the software. See
http://www.hondata.com/forum/viewtopic.php?f=1&t=8240
Re: Drivers refuse to install/work correctly
Posted: Thu Mar 27, 2014 5:59 pm
by Hondata
I believe that the anti virus is stopping the drivers from installing.
Re: Drivers refuse to install/work correctly
Posted: Sat Mar 29, 2014 7:47 am
by Hondata
Do you have both windows defender and trend micro installed? You only need one. In our experience the anti virus needs to be uninstalled for it to work (except for security essentials & defender, which are ok with our software).
Could this be a problem with the S300 itself?
Yes. What is the history of the s300? Is it new?
Re: Drivers refuse to install/work correctly
Posted: Sat Mar 29, 2014 3:55 pm
by Hondata
Call us to go through the RMA process.