Hondata

I have tried to download all versions for the flashpro manager and same error every time. I first tried the beta this was the message I received.
FP manager will not open at all. A few years back I had flashpro manager but an earlier version. Recently got another Honda and FP. Tried to reinstall and got this error. Prior to downlaoding I deleted every trace of the previous version.
Here is the error in detail.

Problem signature:
Problem Event Name: APPCRASH
Application Name: FlashProManager.exe
Application Version: 1.7.2.0
Application Timestamp: 00000000
Fault Module Name: FlashProManager.exe
Fault Module Version: 1.7.2.0
Fault Module Timestamp: 00000000
Exception Code: c0000096
Exception Offset: 007dc0c9
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: 8c33
Additional Information 2: f17fabfafb28ec2f37b84c164fbcf5a3
Additional Information 3: ed4a
Additional Information 4: 92a735943e3b71978c70eeb5459d228d

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In view of your other post http://www.hondata.com/forum/viewtopic.php?f=29&t=17320 is FlashProManager working or not working?

If FlashProManager does not start it is because your anti virus software is deleting / disabling FlashProManager. See http://www.hondata.com/forum/viewtopic.php?f=1&t=8240

Flashpro is not working.
I have looked over the link you sent of a thread describing how to fix.
After downloading and installing the new anti-virus, I checked the signatures and they are OK.
I placed an exception for the firewall to allow Hondata Flashpro as well.
The problem still persists. I keep getting the same error message as before. In the details it is acting like the program crashes when I try to open it.

What antivirus are you using?

Only programs I am running are the Microsoft security essentials and windows defender for security.

You should only have one of microsoft security essentials and windows defender. Uninstall windows defender.

If FlasmProManager is not working, how did you get the information in the other post http://www.hondata.com/forum/viewtopic.php?f=29&t=17320

Windows defender came preloaded on my laptop. I just uninstalled Microsoft security essentials.
The reason I was able to use FP manager on the other topic is because I temporarily downloaded it onto my sisters laptop.
It is a big inconvenience that I cannot use mine.

Please follow the instructions in our last post.