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USB problem
Posted: Mon Oct 21, 2013 6:11 pm
by joshhalley
I am having a problem getting the USB connection between kpro and kmanager. I've updated the USB drivers and changed computers and still no luck. I looked in device manager to manually upload the drivers but kpro is not listed, it just says "USB serial converter" in its place. The only luck I've had was installing an old version of kmanager and it made a connection but I couldn't upload the map. Any help would be appreciated! Thanks, Josh
Re: USB problem
Posted: Tue Oct 22, 2013 9:32 am
by Spunkster
What is the serial number on the K-Pro board inside the ECU?
Re: USB problem
Posted: Tue Oct 22, 2013 9:41 am
by joshhalley
Yeah it's serial#1485
Re: USB problem
Posted: Tue Oct 22, 2013 9:48 am
by joshhalley
Oh sorry, there is a sticker with a number-05001485 on the actual board.
Re: USB problem
Posted: Tue Oct 22, 2013 10:08 am
by Spunkster
Since you have emailed, this will be handled via email
Re: USB problem
Posted: Tue Oct 22, 2013 10:19 am
by joshhalley
Ok. Thanks. I was just wondering if there was something I could do without sending it in? I think whoever is sending the email is preparing a work order. If there is nothing I can do I'll be glad to send it in. Thank you for you time, Josh
Re: USB problem
Posted: Fri Oct 25, 2013 4:59 am
by joshhalley
Amazing service! I sent my ecu in on Tuesday and got it back on Thursday. It was only gone for two days. And I live on Illinois. Great job guys.