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Unusual Flashpro Lock Issue

Posted: Thu Sep 19, 2013 5:44 pm
by kaeoue
Hi there,

I purchased my flashpro off a local back in March, confirmed it was unlocked, and proceeded to upload a stock tune onto my vehicle. Immediately after uploading the tune I noticed a difference in performance so the calibration clearly worked. I have just purchased mods for my vehicle and attempted to upload a new calibration but somehow flashpro states it is still locked to the old vehicle. I am positive the calibration uploaded successfully when I first purchased the product but am not sure what happened.

The only difference is that I'm using another laptop to operate the software, which I don't believe could cause an issue with the device.

Can I please get some assistance? :(

Re: Unusual Flashpro Lock Issue

Posted: Fri Sep 20, 2013 9:36 am
by Spunkster
What is the serial number of the FlashPro.

Re: Unusual Flashpro Lock Issue

Posted: Fri Sep 20, 2013 10:40 am
by kaeoue
FP-SI-US-13471

Re: Unusual Flashpro Lock Issue

Posted: Fri Sep 20, 2013 10:56 am
by Spunkster
In FlashPro Manager go to Help, and click on send information to Hondata support. Include a detailed description of the issue.

Re: Unusual Flashpro Lock Issue

Posted: Fri Sep 20, 2013 12:29 pm
by kaeoue
Ok, will do