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Flashpro problem locking to car

Posted: Fri Feb 15, 2013 3:21 am
by xmod039
so i have a error message that says "This FlashPro can only be used with Fit Americas vehicles. The current vehicle is a Civic Si MT US 2012" and on the 9thgen fourms the one other person that had this problem says that it basically has the wrong hardware in the box itself even tho on the box it says fp-2012si-******
any one else have this problem?

Re: Flashpro problem locking to car

Posted: Fri Feb 15, 2013 8:08 am
by EuroFanatic
Ha ha, you got on here pretty quick as well I see. Mine has the same issue. The serial numbers are listed to our cars, but the actual hardware in the unit is for a Honda Fit, who the hell tunes a Fit?? I don't know, but they put that in, instead of the hardware for our cars. I sent mine in yesterday to hopefully be replaced. Not very clear on how everything will work. I would appreciate if Hondata would send a new unit overnight or something quick because its their fault its the wrong unit, and I would like my car tuned before driving it long distances.

Looks like its probably going to be a whole bad batch.

Re: Flashpro problem locking to car

Posted: Fri Feb 15, 2013 10:31 am
by Spunkster
xmod039 wrote:so i have a error message that says "This FlashPro can only be used with Fit Americas vehicles. The current vehicle is a Civic Si MT US 2012" and on the 9thgen fourms the one other person that had this problem says that it basically has the wrong hardware in the box itself even tho on the box it says fp-2012si-******
any one else have this problem?

What is the serial number?

Re: Flashpro problem locking to car

Posted: Fri Feb 15, 2013 10:34 am
by xmod039
FP-2012SI-110179
and heres a pic of what comes up
its all up to date to

Re: Flashpro problem locking to car

Posted: Fri Feb 15, 2013 11:53 am
by Spunkster
Send an email to support <at> hondata.com with the following and I will issue an RMA and give you further
instructions:

Name:
Address:
Phone:
Email:
Serial#:
Description of problem:

Re: Flashpro problem locking to car

Posted: Fri Feb 15, 2013 12:05 pm
by xmod039
done and done thank you very much!

Re: Flashpro problem locking to car

Posted: Tue Feb 19, 2013 6:15 pm
by xmod039
hey Spunkster just wondering how that RMA is coming along really like to get a replacement asap to get a tune
thanks

Re: Flashpro problem locking to car

Posted: Wed Feb 20, 2013 10:28 am
by Spunkster
To my knowledge we have not yet received it. Can you check your tracking number?

Re: Flashpro problem locking to car

Posted: Fri Feb 22, 2013 12:13 pm
by xmod039
got my flashpro back works great now thanks for the speedy turnaround