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HELP! Upload Calibration Fails
Posted: Mon Dec 10, 2012 12:51 am
by Labrajan7
I keep trying to upload a calibration and it keeps failing. I attached image with error code but it pretty much tells me to check the WEN pin (pin 14). How exactly do I do that? Do I need to pop out the obdII connector? And if so how do I do this?
Any help is appreciated!
Re: HELP! Upload Calibration Fails
Posted: Mon Dec 10, 2012 9:12 am
by Hondata
Check the OBDII connector for bent or broken pins.
Re: HELP! Upload Calibration Fails
Posted: Mon Dec 10, 2012 8:55 pm
by Labrajan7
The connector on the actual FlashPro Correct?
Re: HELP! Upload Calibration Fails
Posted: Tue Dec 11, 2012 10:20 am
by Spunkster
On both the FlashPro and the vehicle harness.
Re: HELP! Upload Calibration Fails
Posted: Wed Dec 12, 2012 11:19 am
by Labrajan7
I checked the flashpro cable and everything seems fine. I can however figure out how to check the vehicle harness. Does the connector on the car pry off somehow in order to check it?
Re: HELP! Upload Calibration Fails
Posted: Wed Dec 12, 2012 11:32 am
by Spunkster
There should be some releases that allow it to push back through the mount.
Re: HELP! Upload Calibration Fails
Posted: Thu Feb 14, 2013 12:50 pm
by Labrajan7
So after a few weeks. I checked the vehicle harness and everything is fine.
Is it possible the flash pro module is defective? Is there any way I can send it in to get inspected?
Please let me know.
Thank you,
Re: HELP! Upload Calibration Fails
Posted: Thu Feb 14, 2013 4:02 pm
by Spunkster
What is the serial number of hte FlashPro and from Help, About, what is the version of software you are using?
Re: HELP! Upload Calibration Fails
Posted: Thu Feb 14, 2013 5:33 pm
by Labrajan7
Serial # : FP-SI-US-12545
Version: 1.3.7.0
Re: HELP! Upload Calibration Fails
Posted: Thu Feb 14, 2013 5:50 pm
by Spunkster
Start by downloading the most recent beta version of software from the downloads section of the website.
I would recommend trying this on a different vehicle before doing anything else if that does not work.
Re: HELP! Upload Calibration Fails
Posted: Thu Feb 14, 2013 6:47 pm
by Labrajan7
So I updated to the latest beta now and it also updated the firmware on the FP. I downloaded my calibration onto flash pro manager then reuploaded to have most updated version. Tried it again and still got the same error.
What do you mean by trying it on a different vehicle? Did you mean trying my flashpro on another vehicle?
Re: HELP! Upload Calibration Fails
Posted: Fri Feb 15, 2013 6:02 pm
by Spunkster
It means exaclty that, try it on a different Civic. If it works then you know you have a wiring fault to fix.
Re: HELP! Upload Calibration Fails
Posted: Mon Feb 18, 2013 7:57 pm
by Labrajan7
So I just tried my flash pro and ecu on a different civic and i STILL got the error code :(
I've also tried different USB cables but no luck.
This only means it is the FlashPro that is not working. What is the next step i need to do to get this fixed?
I cannot even unlock my flash pro without getting an error
Thanks for your help!
Re: HELP! Upload Calibration Fails
Posted: Tue Feb 19, 2013 5:54 pm
by Labrajan7
I tried calling your office today but I did not get an answer.
I'm sure you guys are really busy though. If possible, you can reach me at 714-795- 0 four seven dos
Thanks!
Re: HELP! Upload Calibration Fails
Posted: Tue Feb 19, 2013 5:57 pm
by Spunkster
Send an email to support <at> hondata.com with the following and I will issue an RMA and give you further
instructions (include a link to this thread):
Name:
Address:
Phone:
Email:
Serial#:
Description of problem: