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V2 software issues with V1 hardware!
Posted: Tue Apr 03, 2012 7:50 pm
by FreshDA9
Had several people trying to connect to V1 hardware using V2 software and drivers cant be found. all laptops that still have V1 software still works fine. tried 5 computers 3 with V2 and 2 with V1. all 3 with V2 software cannot find drivers.
anyone else have these issues. can hondata put the last V1 beta back up need to finish a car asap.
Re: V2 software issues with V1 hardware!
Posted: Wed Apr 04, 2012 9:09 am
by Hondata
The drivers have not been changed in the last 5 years.
Follow the instructions on USB troubleshooting here:
http://www.hondata.com/help/kmanager/usb_drivers.htm
Re: V2 software issues with V1 hardware!
Posted: Thu Apr 05, 2012 10:05 pm
by greencivic_0789
try when updating drivers to just run a search threw your smanager files. thats how i got mine to work.
Re: V2 software issues with V1 hardware!
Posted: Fri Apr 06, 2012 1:00 am
by FreshDA9
My drivers have always worked. but 3 out of 5 a customer tried seemed odd. i passed this along to him and am awaiting his confirmation.