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trouble uploading kal

Posted: Sun Oct 09, 2011 10:36 am
by F-BOM
Recently updated kmanager to v3.0.2.0 and when i try to load a calibration it's asking me to update owners details before it will let me upload. I enter all the info and hit the update button but nothing happens. When I disconnect my computer from the ecu the fields aren't even clickable.

Re: trouble uploading kal

Posted: Sun Oct 09, 2011 5:44 pm
by Hondata
Press "Update KPro with Owner's Details' then 'Register KPro with Hondata'.

Re: trouble uploading kal

Posted: Sun Oct 09, 2011 6:55 pm
by F-BOM
I've already tried doing that but when i hit the buttons nothing happens. Also, I can only enter the info with my computer hooked up to the ecu and the car on. Otherwise I cant even enter any info.

Re: trouble uploading kal

Posted: Mon Oct 10, 2011 8:12 am
by Hondata
Ok, give us the details as per the posting guidelines. It sounds like you may not even have a KProIII.

Re: trouble uploading kal

Posted: Mon Oct 10, 2011 1:02 pm
by F-BOM
37820-prb-a05
2068-503977
Kmanager 3.0.2.0
I/rh/e/rbc

05 rsx-s

Re: trouble uploading kal

Posted: Mon Oct 10, 2011 1:54 pm
by Spunkster
You have not provided the K-Pro serial number that is on the board inside the ECU.

Re: trouble uploading kal

Posted: Mon Oct 10, 2011 2:02 pm
by F-BOM
05000225

im actually on the line with tech support right now trying to figure this out

Re: trouble uploading kal

Posted: Tue Oct 11, 2011 10:14 am
by Hondata
We have released a new version (V3.0.3) to fix your problem.

Re: trouble uploading kal

Posted: Tue Oct 11, 2011 10:24 am
by F-BOM
that seems to have fixed it. i just uploaded a new kal no problem. thanks :)