Usb drivers not working w kpro

[Rob71008]

whats up guys. I just got a new laptop mainly for kpro. it has windows 7, when i hook computer up to ecu, no communication. so i checked the usb drives, and i get "no compatible usb devices have been found". so i went to update usb driver, denied. i have no clue what else to do or why its not working...can any one help? thanks

[Spunkster]

What are the exact error messages you are getting? How are you going about installign the driver....step by step?

[Rob71008]

i ended up adjusting my computer to use windows vista for it and it worked perfectly. thanks

[zeppdogg]

how you dol that? because i just got a brand new laptop and have the same issue