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flashpro not working?

Posted: Thu Sep 01, 2011 9:03 pm
by kevin86
I recently just bought flashpro, and I have read all the instrutcions/watch the install videos. Basically, I've installed hondata flashpro manager, and also checked for updates, which is v1.1.8.5. And I know that I have to update the usb drivers on the computer. But the problem is, when I plug the usb into the computer with the flashpro, the computer does not detect a usb being installed. I thought maybe my computer is messed up. So I've installed flashpro manager onto a friends laptop and also a computer at work. And all 3 times when I plug the flashpro into the computers via the usb. None of them detect the flashpro. The only thing that happens is the 'power' green led on the flashpro does come on. Any help would be appreciated. :)

kevin~

Re: flashpro not working?

Posted: Fri Sep 02, 2011 9:17 am
by Spunkster
Open the Windos Device Manager, and then plug in the FlashPro to the USB, see if the device manager window reflreshes when you plug it in and unplug it.

Re: flashpro not working?

Posted: Fri Sep 02, 2011 4:23 pm
by kevin86
No changes. Is the 'USB' led suppose to light up when it is plugged into the computer?

Re: flashpro not working?

Posted: Fri Sep 02, 2011 4:41 pm
by Spunkster
What is the FlashPro serial number?

Re: flashpro not working?

Posted: Sat Sep 03, 2011 10:33 am
by kevin86
Serial #: FP-SI-US-13259

Re: flashpro not working?

Posted: Tue Sep 06, 2011 10:07 am
by Spunkster
You have already been issued and RMA number for this.

Re: flashpro not working?

Posted: Fri Nov 11, 2011 5:58 pm
by minzey26
hey i am having the same problem serial number fp-r18-us-50127.... usb drive does not see it when i plug it in and also no light for the usb on the flashpro itself.

Re: flashpro not working?

Posted: Sun Nov 13, 2011 6:23 pm
by Hondata
See http://www.hondata.com/help/flashpro/in ... rivers.htm for information about installing the USB drivers.

Re: flashpro not working?

Posted: Fri Aug 10, 2012 8:00 pm
by DonJaaay
i have the same problem, serial number: FP-SI-US-14460 if i knew this was going to be such a hassle i wouldn't have bought it. What do i need to do?

Re: flashpro not working?

Posted: Mon Aug 13, 2012 9:51 am
by Spunkster
What does it show up as in the Windows Device Manager?