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Trying to install drivers, and get D2XX recovery PID
Posted: Sat Sep 04, 2010 6:04 pm
by hondadummy
i have been trying like crazy to get this sorted out, nothing seems to get it to work, i have tried unistalling and the reinstalling kmanager, i have tried different computers, different usb cables...nothing seems to work....any help will greatly be appreciated.
Posted: Tue Sep 07, 2010 10:47 am
by Spunkster
What shows up in the Windows Device Manager when you plug the USB cable into the K-Pro?
Posted: Tue Sep 07, 2010 12:18 pm
by hondadummy
D2XX recovery PID
Posted: Thu Sep 09, 2010 7:12 pm
by hondadummy
any suggestions???
Posted: Fri Sep 10, 2010 9:27 am
by Spunkster
I believe you have already been given an RMA number for this...correct?
Posted: Fri Sep 10, 2010 1:19 pm
by hondadummy
incorrect
Posted: Fri Sep 10, 2010 1:26 pm
by Spunkster
Have you sent us an email? What is the K-Pro serial number from inside the ECU?
Try downloading the most recent beta version of the software from our website and then go to HElp, and click on Test USB and follow the instructions.