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No power to kpro

Posted: Tue Aug 31, 2010 12:24 pm
by k2000
On my kpro, the green light by the USB port is off. I can't start my car. What happened was i let my buddy borrow my kpro for a race on the weekend and when I get it back, I plug it in my car and the car didnot start and the green light is off. Any suggestions?

Posted: Tue Aug 31, 2010 1:01 pm
by Spunkster
Talk to your friend and find out what he did to it and why he had to borrow your's in the first place.

Posted: Tue Aug 31, 2010 4:38 pm
by k2000
My buddy sold his kpro so I let him borrow my for the weekend. Not sure what's going on with the kpro. Can I send it to hondata to have it check out? Do I have to go thru one of the distributor or can I send it directly to hondata to have it check out?

Posted: Wed Sep 01, 2010 9:43 am
by Spunkster
What shows up in the windos device manager when you plug in just the USB cable?

Posted: Wed Sep 01, 2010 12:31 pm
by k2000
There's no power to kpro. No activity when USB cord is plug in to kpro.

Posted: Wed Sep 01, 2010 2:37 pm
by Spunkster
Please email support <at> hondata.com with the following:

K-Pro serial number (from inside ecu):
ECU serial number on outside of ECU:
Name:
Address:
Phone number:
email address:
Description of problem:

also include a link to this thread.

Posted: Thu Sep 02, 2010 4:53 pm
by k2000
I will email support. thanks.