Hondata

So i'm starting kmanager and it doesnt do anything. i checked my event logs and i get this.

Faulting application name: KManager.exe, version: 1.4.0.0, time stamp: 0x00000000
Faulting module name: KManager.exe, version: 1.4.0.0, time stamp: 0x00000000
Exception code: 0xc000001d
Fault offset: 0x003312ea
Faulting process id: 0x13f8
Faulting application start time: 0x01cb1f99df66a447
Faulting application path: C:\Program Files (x86)\KManager\KManager.exe
Faulting module path: C:\Program Files (x86)\KManager\KManager.exe
Report Id: 1e4e5b7d-8b8d-11df-ac5d-00269e9668da

this is second error in event log

Windows cannot access the file for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program K-Series ECU Manager because of this error.

Program: K-Series ECU Manager
File:

The error value is listed in the Additional Data section.
User Action
1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again.
2. If the file still cannot be accessed and
- It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.

Additional Data
Error value: 00000000
Disk type: 0

third error for same event

Fault bucket 1733587166, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: KManager.exe
P2: 1.4.0.0
P3: 00000000
P4: KManager.exe
P5: 1.4.0.0
P6: 00000000
P7: c000001d
P8: 003312ea
P9:
P10:

Attached files:
C:\Users\George\AppData\Local\Temp\WERF540.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\George\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_KManager.exe_5486309e95449fac5f1d2d61e1cdaf6a4394e6_1bdc0a37

Analysis symbol:
Rechecking for solution: 0
Report Id: 1e4e5b7d-8b8d-11df-ac5d-00269e9668da
Report Status: 0

Based on that information it sounds like there may be a hardware problem with your computer.

no hardware probs here, seems to me like its a file association error

Are you using an Athlon processor? There is a problem with this exception with older Athlon processors and Windows 7.

Disable anti-virus software and see if that helps.

windows 7 64 bit
Intel Core i7 Q720 @ 1.60 GHz
6 GB RAM
Avast Antivirus

any help yet? i still cant access kpro here is today's log

Fault bucket 1989223249, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: KManager.exe
P2: 1.4.1.0
P3: 00000000
P4: KManager.exe
P5: 1.4.1.0
P6: 00000000
P7: c0000096
P8: 0033781b
P9:
P10:

Attached files:
C:\Users\George\AppData\Local\Temp\WERAE9A.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\George\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_KManager.exe_3eabc826ae6aeda6e351ae743bea387602038e0_117fc620

Analysis symbol:
Rechecking for solution: 0
Report Id: 69b1913d-1150-11e0-8687-00269e9668da
Report Status: 0

Windows cannot access the file for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program K-Series ECU Manager because of this error.

Program: K-Series ECU Manager
File:

The error value is listed in the Additional Data section.
User Action
1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again.
2. If the file still cannot be accessed and
- It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.

Additional Data
Error value: 00000000
Disk type: 0

Faulting application name: KManager.exe, version: 1.4.1.0, time stamp: 0x00000000
Faulting module name: KManager.exe, version: 1.4.1.0, time stamp: 0x00000000
Exception code: 0xc0000096
Fault offset: 0x0033781b
Faulting process id: 0x264
Faulting application start time: 0x01cba55d2b19cff2
Faulting application path: C:\Program Files (x86)\KManager\KManager.exe
Faulting module path: C:\Program Files (x86)\KManager\KManager.exe
Report Id: 69b1913d-1150-11e0-8687-00269e9668da

got a hard drive test done and got this error

short dst failure
RGF7LM-50N5B8-XD03GK-60V103

online with hp customer support now.

according to them hard drive failure thank goodness i still have a month left on my warranty.