Hondata

Running newest version of SManager, and have reinstalled several times, but program crashes on startup.

Problem signature:
Problem Event Name: APPCRASH
Application Name: SManager.exe
Application Version: 1.4.7.0
Application Timestamp: 00000000
Fault Module Name: SManager.exe
Fault Module Version: 1.4.7.0
Fault Module Timestamp: 00000000
Exception Code: c000001d
Exception Offset: 0027a088
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: c576
Additional Information 2: 3e0d0dd9ef6fd7341b0b583190251de6
Additional Information 3: 780a
Additional Information 4: 0bbab3a965389ea39de3f12a3c346b7f

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I did uninstall and reinstall, but same result. Which registry keys do you add to Vista so that after I redo the uninstallation, I can go back and take out those keys if your uninstall didn't take them all out?

I uninstalled 1.4.7.0 and reinstalled 1.3.8 and that old version worked just fine. Then I went and installed the new one again, and it gave the same crash message.

SIMILAR ISSUE USING VISTA HERE ONLY CRASHES WHEN I TRY TO DATALOG BUT ITS ONLY SINCE I USED THE NEW VERSION

Is this Vista 32bit or 64 bit?

IT IS THE 32 BIT VISTA, I ALSO HAVE WINDOWS 7 64 BIT I COULD TRY ? WOULD THAT BE BETTER?

Please try it on Windows 7

You need to run the program as administrator.

http://www.vistaclues.com/always-run-an ... nistrator/

I AM RUNNING AS ADMIN BUT I WILL TRY IT ON WIN 7 AND SEE HOW THAT WORKS I HATE VISTA ANYWAY

Please quit using CAPS LOCK

I am using 32-bit and have tried running as an administrator like you suggested.

Also, just in case it matters, I am a Network/Systems Administrator and deal with computers every day for a living.

sorry about caps my work comp is default to caps oops... there were not angry or loud caps, just lazy caps! lol anyway
tried windows 7 with the same issue only it will recover from crashing out and start to work only to fail agian, also i even tried a new usb cable i thought that may have had something to do with it? but no luck still having datalogging issues..

I have tested this on Windows Vista 32bit making sure to get all Windows Updates and it is working perfectly. You must have something else running, such as antivirus software that is causing the problem. The only thing I had to do was right click the executable, go to properties and set it to run as administrator. If I cannot reproduce the problem there isn't much else I can try.

Can you post link for previous version?

No, we do not offer old versions of the software.

What processes do you have running in task manager?