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Reflash Rebate

Posted: Mon Nov 02, 2009 7:37 am
by _Mozz_
Hi,

Cant seem to be able to ask for my Rebate, as it tell me the ECU hasnt been reflashed. But it has!!

What can i do?

Regards

Posted: Mon Nov 02, 2009 11:21 am
by Hondata
Can you tell use the part number of the ECU and what reflash it has? You can use the 'send support information to hondata' function if this is easier.

Posted: Tue Nov 03, 2009 10:24 am
by _Mozz_
Hi,

Yesm that is what i tried to do. I use the reflash calibration that comes with FlashPro.

Dont have ECU number here, will see later.

Regards

Posted: Fri Nov 06, 2009 5:18 am
by _Mozz_
ECU Part Number:

37820-RSP-E02

Thanks

Posted: Fri Nov 06, 2009 9:05 am
by Hondata
Sorry, I needed the ECU part number. Use the 'send support information' function.

Posted: Sun Nov 08, 2009 4:47 am
by dinoc
I have the same problem with mine.

I have FlashPro and OEM ECU reflashed with a custom MAF calibration by CPL Racing Uk, but when I tried to use your "rebate" function it tells me the same, like the ECU is not reflashed .

What can be the problem ?

Posted: Sun Nov 08, 2009 9:54 am
by _Mozz_
Hi,

I still have the same Problem.

The message that comes up is:

"There was a problem processing your rebate request. (ECU has not been Reflashed)

Any pointers??

Regards

Paulo

Posted: Mon Nov 09, 2009 10:50 am
by _Mozz_
Support information sent..

Paulo

Posted: Mon Nov 09, 2009 11:30 am
by Hondata
Got the support information, but can't find your ECU in our database.

Do you know when it was reflashed, and what program was used?

Posted: Mon Nov 09, 2009 11:33 am
by _Mozz_
Used the latest version, and it was on the 20th of October.

Regards

Posted: Mon Nov 09, 2009 5:43 pm
by Hondata
Are you confusing a 'reflash' with 'reflashed by FlashPro'? They are two different products. Since we don't offer a reflash for the E02, I think this is the case.

Posted: Tue Nov 10, 2009 7:27 am
by _Mozz_
OK,

I am using the stock ECU reflashed by Flashpro.

What do i need to do then?

Posted: Tue Nov 10, 2009 8:10 am
by Hondata
The rebate only applies to existings reflashes which we have sold. See http://www.hondata.com/flashpro_civicsi.html

Posted: Tue Nov 10, 2009 9:17 am
by _Mozz_
Hi,

I Also have a Reflash ecu!! Just not using it with flashpro....!!

Do you want the number of that aswell??

Regards

Posted: Tue Nov 10, 2009 10:51 am
by Spunkster
You must use the FlashPro with the reflashed ECU to get the rebate.