Hondata

Hondata wrote:Android uses Bluetooth 2.1/EDR. iOS, thanks to Apple's restrictive policies, has to use Bluetooth Low Energy, which works a little differently.

Sometimes Bluetooth Low Energy takes a little while to find the device. I would reset the device name to something short and without punctuation (eg 'FlashPro') and set the PIN to 0000 or 1234. Then reboot both the FlashPro (by unplugging it) and the iOS device. The exception is because there was no local Bluetooth radio to get the address.

Did as per your instructions, still no luck.

Would an update from your side solve this problem?

Give us the exact iOS version, and we'll try it out here.

Hondata wrote:Give us the exact iOS version, and we'll try it out here.

iPhone 5 ios 7.0.4

iPad ios 7.1

Both can't detect.

I have an iphone 5s...no issues here, works perfect

TWFB6 wrote:I have an iphone 5s...no issues here, works perfect

What is your iOS version?

I updated my 3rd gen ipad to iOS 7.1.1



It detects but upon connection attempt it says its not supported.

If you get the pairing unsuccessful message and the FlashPro shows as a device, then 'forget this device' and reboot the iOS device.

Hondata wrote:If you get the pairing unsuccessful message and the FlashPro shows as a device, then 'forget this device' and reboot the iOS device.

Still cannot. After the unsuccessful message, iPad cannot detect it anymore. I need to change the flashpro name in flashpro manager then iPad can detect again. Then it shows unsuccessful message again. Cycle repeats.

Have you tried on apple products on your side?

Yes, we have tried iPhone 4, 5, iPad of various iOS versions.

Hondata wrote:Yes, we have tried iPhone 4, 5, iPad of various iOS versions.

Then does it work?

I loaded up V1.8.3 yesterday, so that I could try out the bluetooth functionality. After uplloading my calibration again with the new version, I was able to connect the Hondata Mobile app from my iPhone very easily. However, it took a LOT of jacking around with it before I could get my laptop to connect (Windows 7 64 bit). The laptop would show the FlashPro as an available connection, but it kept saying that the PIN was incorrect. I had to disconnect the cables several times from the car and laptop, restart my laptop, connect / unconnect, and check / uncheck the "Enable Bluetooth" box a few times, and change the FlashPro name and PIN multiple times before it eventually made a connection. I really don't know what the root issue was.

I thought that this would be a one time thing after upgrading the Firmware, but I was surprised to find that I had to do the same things again when I tried connecting with my Windows Surface Pro (Windows Pro 8.1 64 bit).

Despite the connection hassle, I think this is UBER-COOL! With as many hours as I spend datalogging and tuning on the street (while testing exhaust prototypes), getting rid of that USB cable is a dream come true!

chneo1982 wrote:Then does it work?

Yes, of course. We'll need to try out the specific version of iOS that you are using to see if Apple has changed something.

Gernby: Unfortunately Windows 7 & 8 needs to try to connect and fail three times before it asks you for the passcode. I believe it is a Windows 'feature' that cannot be bypassed.

This is really weird.

I have no issues at all with windows 7 while Gernby has.

And he has no issues with iphone while mine totally cannot connect.

Welcome to the world of software.

Mobile apps are particularly bad because of the rate of change of the operating system and hardware. Especially with Android there is no possible way to test all combinations of hardware and operating system. Apple is not as bad, but we had bug workarounds for one version of iOS that we would then need to undo when the next version came out. That could be the type of problem you're seeing.

I may not be correct, but I think a lot of people are scanning for devices with their iphone to connect to the flashpro. I just use the app. I open the app, select connect and pick flashpro (which is represented by the MAC). I have zero issues. I'm on the iphone 5s