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Re: iPhone can’t find Flashpro

Posted: Wed Feb 02, 2022 2:59 pm
by Captainslow
No, I did not upload it. Here is the screenshot of the version

Re: iPhone can’t find Flashpro

Posted: Wed Feb 02, 2022 3:37 pm
by Spunkster
So you have updated the software and firmware, but have not uploaded the calibration to the ECU since updating the software?

Re: iPhone can’t find Flashpro

Posted: Wed Feb 02, 2022 3:39 pm
by Captainslow
Incorrect. I updated the firmware and uploaded the calibration. That's when I start having all these issues

Re: iPhone can’t find Flashpro

Posted: Wed Feb 02, 2022 4:13 pm
by Captainslow
What do I need to do to get my car back in working order?

Re: iPhone can’t find Flashpro

Posted: Wed Feb 02, 2022 4:29 pm
by Spunkster
With everything plugged in and the ignition in the on position, go to the Help menu and click on “send feedback”. Include a detailed description of the issue.

Also post your calibration as well as a datalog showing the issue here.

Re: iPhone can’t find Flashpro

Posted: Thu Feb 03, 2022 1:45 pm
by Captainslow
I will do that as soon as I can

Re: iPhone can’t find Flashpro

Posted: Fri Feb 04, 2022 11:19 am
by Captainslow
The feedback has been sent. Please let me know as soon as you have a fix for this. Something in the new software version mess up things

Re: iPhone can’t find Flashpro

Posted: Fri Feb 04, 2022 12:08 pm
by Spunkster
If you unplug the FlashPro from the vehicle does it still show errors on the dash?

Re: iPhone can’t find Flashpro

Posted: Fri Feb 04, 2022 12:28 pm
by Captainslow
Yes, they do not go away

Re: iPhone can’t find Flashpro

Posted: Fri Feb 04, 2022 1:14 pm
by Spunkster
Send and email to support <at> hondata.com with the following and I will issue an RMA and give you further
instructions:

Name:
Address:
Phone:
Email:
Serial#:
Description of problem:

Include a link to this thread.

Re: iPhone can’t find Flashpro

Posted: Fri Feb 04, 2022 3:21 pm
by Captainslow
Will do

Re: iPhone can’t find Flashpro

Posted: Fri Feb 04, 2022 3:37 pm
by Captainslow
The information has been sent as requested.

Re: iPhone can’t find Flashpro

Posted: Wed Mar 02, 2022 3:46 pm
by Captainslow
I just wanted to let you know that the issue has been resolved and it did not have anything to do with the FlashPro. You were correct, the device was working properly.

Thank you for the support

Re: iPhone can’t find Flashpro

Posted: Wed Nov 23, 2022 12:29 pm
by Wilfredo9904
The Bluetooth of my flash pro only works when is connected to a usb por but not when is plug to the obd2 port.
How can fix that?

Re: iPhone can’t find Flashpro

Posted: Thu Nov 24, 2022 2:39 pm
by Hondata
Please contact support@hondata.com