Onboard datalog crashing K Manager

K-Series Programmable ECU installation questions / support issues
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Bath Tussue
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Joined: Thu Feb 05, 2009 5:55 pm

Onboard datalog crashing K Manager

Post by Bath Tussue »

- what vehicle you have: 2004 RSX
- serial number of your K-Pro: Will update in the morning.
- version of software being used (from Help, About): 4.0.8
- ECU part number (starts with 37820) and serial number (the number under the part number): Will update in the morning.
- KManager version (not 'the latest'): 4.0.8
- the calibration (as an attachment): attached.
- a datalog of a problem (as an attachment): Attached. Please rename as a zip file to unzip.
- anything about the car which has been modified from stock which may affect the ECU (don't include what sort of rims you have nor stereo etc).: Hondata Intake manifold gasket. Replaced factory battery grounds with 4GA wire. Turbo.
- when and where you got the K-Pro: K series Parts. ECU was purchased from them new, sent by them directly to Hondata, and then sent to me.
- a specific description of the problem: When loading a datalog made with onboard datalogging, it crashes K Manager. To rule out computer problem, I load the same file on my friend's laptop. It also crashed on his laptop. My friend's onboard datalog file from his k-pro loads fine on my computer.
I can connect my laptop to the ECU with a USB cable and it will log just fine. Only onboard datalog causes the problem.
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Hondata
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Re: Onboard datalog crashing K Manager

Post by Hondata »

Please re-test using the latest software version.
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Bath Tussue
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Re: Onboard datalog crashing K Manager

Post by Bath Tussue »

4.0.8 is listed as the latest production version software.
Do I update to the beta version?
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Hondata
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Re: Onboard datalog crashing K Manager

Post by Hondata »

Yes
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Bath Tussue
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Re: Onboard datalog crashing K Manager

Post by Bath Tussue »

The newest version of the software has the same problem.
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Hondata
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Re: Onboard datalog crashing K Manager

Post by Hondata »

Do the two datalogs supplied (track3.kdl & test v413 - 1.kdl) cause the problem?
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Bath Tussue
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Re: Onboard datalog crashing K Manager

Post by Bath Tussue »

Yes. They were both done with onboard datalogging.
Bath Tussue
Posts: 8
Joined: Thu Feb 05, 2009 5:55 pm

Re: Onboard datalog crashing K Manager

Post by Bath Tussue »

This error is from my computer.
This computer does not connect to my car because it is a desktop computer.
The file loaded is track3.kdl
The log will load, the graph will show the whole duration of the log, but when I select any section of the graph, it crashes with this error.

Problem signature:
Problem Event Name: APPCRASH
Application Name: KManager.exe
Application Version: 4.1.3.0
Application Timestamp: 00000000
Fault Module Name: StackHash_e98d
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000096
Exception Offset: 05b83fd0
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 4105
Additional Information 1: e98d
Additional Information 2: e98dfca8bcf81bc1740adb135579ad53
Additional Information 3: 6eab
Additional Information 4: 6eabdd9e0dc94904be3b39a1c0583635

------------------------------------------------------
From the same computer, if I load the test v413 - 1.kdl, the graph of the whole log will show, but when I select anywhere on the graph, I get an error pop up box saying "Abnormal program termination"
Bath Tussue
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Joined: Thu Feb 05, 2009 5:55 pm

Re: Onboard datalog crashing K Manager

Post by Bath Tussue »

From the same computer above, I opened the program as Admin.
At the same point in time, this error popped up:

Invalid floating point operation

Problem detail
<?xml version="1.0"?>
<data>
<date>Jul 14, 2015</date>
<time>10:25:54 PM</time>
<os>Windows 7 Professional Service Pack 1 (build 7601), 64-bit</os>
<language>en</language>
<country>Canada</country>
<application>
<name>KManager</name>
<version>4.1.3.0</version>
<compiledate>Thursday, July 2, 2015 9:50 AM</compiledate>
<caption>Hondata KManager 4.1.3</caption>
</application>
<additional>
<SerialNo>0</SerialNo>
<HardwareVersion>0</HardwareVersion>
<FlashMemory>0</FlashMemory>
<FirmwareVersion>0</FirmwareVersion>
<MemoryLoad>35</MemoryLoad>
<RecordingMemory>16491860</RecordingMemory>
</additional>
<exception>
<address>0x00526642</address>
<exception>EInvalidOp</exception>
<message>Invalid floating point operation</message>
<class>TSensorGrid</class>
<form>GraphForm</form>
<control>cboTemplate</control>
</exception>
<stacktrace>
<trace>0x00526642</trace>
<trace>0x0042F2AC</trace>
<trace>0x0074B1F6</trace>
<trace>0x0074BB8F</trace>
<trace>0x007C21CD</trace>
<trace>0x007BC577</trace>
<trace>0x007C083C</trace>
<trace>0x007B7914</trace>
<trace>0x007BC3AA</trace>
<trace>0x007B754F</trace>
<trace>0x007BCDEC</trace>
</stacktrace>
<actionlist>
<action>Datalog actDatalogLoad</action>
</actionlist>
<undolist/>
</data>
Bath Tussue
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Re: Onboard datalog crashing K Manager

Post by Bath Tussue »

Something interesting: If I close the sensor window, it will work fine.
This is for onboard datalog only.

Any logs that I made realtime with the laptop with the USB cable works perfectly fine regardless of anything.
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Hondata
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Re: Onboard datalog crashing K Manager

Post by Hondata »

Ok, thanks for all the information. We've found the problem and fixed it for the next release. Unfortunately there is no workaround for the moment.
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