HELP! Upload Calibration Fails

[Labrajan7]

I keep trying to upload a calibration and it keeps failing. I attached image with error code but it pretty much tells me to check the WEN pin (pin 14). How exactly do I do that? Do I need to pop out the obdII connector? And if so how do I do this?

Any help is appreciated!

[Hondata]

Check the OBDII connector for bent or broken pins.

[Labrajan7]

The connector on the actual FlashPro Correct?

[Spunkster]

On both the FlashPro and the vehicle harness.

[Labrajan7]

I checked the flashpro cable and everything seems fine. I can however figure out how to check the vehicle harness. Does the connector on the car pry off somehow in order to check it?

[Spunkster]

There should be some releases that allow it to push back through the mount.

[Labrajan7]

So after a few weeks. I checked the vehicle harness and everything is fine.

Is it possible the flash pro module is defective? Is there any way I can send it in to get inspected?

Please let me know.

Thank you,

[Spunkster]

What is the serial number of hte FlashPro and from Help, About, what is the version of software you are using?

[Labrajan7]

Serial # : FP-SI-US-12545

Version: 1.3.7.0

[Spunkster]

Start by downloading the most recent beta version of software from the downloads section of the website.

I would recommend trying this on a different vehicle before doing anything else if that does not work.

[Labrajan7]

So I updated to the latest beta now and it also updated the firmware on the FP. I downloaded my calibration onto flash pro manager then reuploaded to have most updated version. Tried it again and still got the same error.

What do you mean by trying it on a different vehicle? Did you mean trying my flashpro on another vehicle?

[Spunkster]

It means exaclty that, try it on a different Civic. If it works then you know you have a wiring fault to fix.

[Labrajan7]

So I just tried my flash pro and ecu on a different civic and i STILL got the error code :(

I've also tried different USB cables but no luck.

This only means it is the FlashPro that is not working. What is the next step i need to do to get this fixed?

I cannot even unlock my flash pro without getting an error

Thanks for your help!

[Labrajan7]

I tried calling your office today but I did not get an answer.

I'm sure you guys are really busy though. If possible, you can reach me at 714-795- 0 four seven dos

Thanks!

[Spunkster]

Send an email to support <at> hondata.com with the following and I will issue an RMA and give you further
instructions (include a link to this thread):

Name:
Address:
Phone:
Email:
Serial#:
Description of problem: