S300V2 Problems

[wanabgts]

Hey guys, First time posting on here but I have been working the s300s for a long time now. Im having an issue I have not ran into before. This is the third v2 I have installed and everything has gone great up untill this problem. While doing a startup calibration on a car I got a window that I believe said that the Hardware needed updated, and not to turn the car off. I hit ok, and in twenty minutes or so absolutely nothing happened on the loading bar. After a few more minutes of nothing happening I eventually keyed it off. Now I have no lights on the s300, and I can connect, but cannot upload or download and datalogging does not function.

I know he socketing or ecu is not an issue as I put the module in my personal ecu and had the same problem, mine when back in and worked great.

I have the most recent software version as well, and have checked for any obvious damage to the unit itself.

Any help would be great, Im thinking I need to just send it in and get another on order.

Thanks,
Zack

[Spunkster]

What is the serial number on the s300 board, inside the ECU? What is the version of software from Help, About?

[wanabgts]

The serial number on the board sticker is 20012. The software version is 2.0.0 on the help/about menu. I have used it successfully on the last two v2's I have installed.

Zack

[Spunkster]

With an internet connection, and the ECU in the vehicle wiht the ky in the on position, go to help, and click on send information to Hondata support.

[wanabgts]

I ended up having to downgrade the customer to s100 to get his car out the door. I will get another car in and send the info ASAP.

Thanks,
Zack

[Johnny_9]

Hey guys, First time posting on here but I have been working the s300s for a long time now. Im having an issue I have not ran into before. This is the third v2 I have installed and everything has gone great up untill this problem. While doing a startup calibration on a car I got a window that I believe said that the Hardware needed updated, and not to turn the car off. I hit ok, and in twenty minutes or so absolutely nothing happened on the loading bar. After a few more minutes of nothing happening I eventually keyed it off. Now I have no lights on the s300, and I can connect, but cannot upload or download and datalogging does not function.

I know he socketing or ecu is not an issue as I put the module in my personal ecu and had the same problem, mine when back in and worked great.

I have the most recent software version as well, and have checked for any obvious damage to the unit itself.

Any help would be great, Im thinking I need to just send it in and get another on order.

Thanks,
Zack

Got the same problem - Did you get feedback or a SOLUTION from Hondata?

[Johnny_9]

Hey guys, First time posting on here but I have been working the s300s for a long time now. Im having an issue I have not ran into before. This is the third v2 I have installed and everything has gone great up untill this problem. While doing a startup calibration on a car I got a window that I believe said that the Hardware needed updated, and not to turn the car off. I hit ok, and in twenty minutes or so absolutely nothing happened on the loading bar. After a few more minutes of nothing happening I eventually keyed it off. Now I have no lights on the s300, and I can connect, but cannot upload or download and datalogging does not function.

I know he socketing or ecu is not an issue as I put the module in my personal ecu and had the same problem, mine when back in and worked great.

I have the most recent software version as well, and have checked for any obvious damage to the unit itself.

Any help would be great, Im thinking I need to just send it in and get another on order.

Thanks,
Zack

Yup - Had the same issue - "Firmware" update took 30 minutes; after which it asked for another firmware update; very disappointing and frustrating. Be good if there is some response from Hondata.

[Spunkster]

Can you post the serial number of the s300 you are having a problem with and with it connected go to Help at the top of the software and click on send support information to Hondata. Put a detailed description of the problem as well.