Cant reflash or go back to stock to unlock

[CSAS]

Hi, i used my FP in my 2007 cívic si with no problems for about a year.
I returned it back to stock and unlocked ir from my car , gave it to a Friend of mine, he locked it to his 2007 sedan si with new 2010 coupe ECU, loaded a calibration and The car run with no issues. Now he has tried to load a new cal, and he keeps geting errors and upload isnt succesful. He even tried to return it to stock and unlock it to start from scratch but During upload it just stops uploading The new cal. He isnt Abel to reflash, modify his cal and uploading it. We have an important race in sunday and need this to work.

Whats The problem, and what can we do?

Thanks

[Hondata]

Download the most recent software (currently 1.1.9.4) and install. If you errors, if would be helpful if you give us the error message.

[CSAS]

already downloaded but i cant upload anything.
It appears the following message:

failure information: Code 0x00 Step 20 address 0x000000
Explanation: There was a problem with the FlashPro Memory

What should i do?

[Hondata]

Use 'send support information' If it is the WEN pin, then it is probably a poor connection on the OBDII connector.

[CSAS]

Right now The connections aré beign checked.
Ill send The support info too.

Thanks

[CSAS]

The problem Was The connection with The OBD harness.
Thanks