Unable to talk to my Kpro...

03k20A3Si · Post by **03k20A3Si** » Fri Sep 18, 2009 10:13 am

Got a problem...Tried to check my parameters the other day and my laptop is unable to connect to the ECU. Usually with the key on and I plug it in via the USB, my Kmanager says "ECU online". Now it doesn't change...but my laptop senses the USB plugin, just won't allow me to talk to it? I've reinstalled my usb drivers and installed the latest k-manager with no luck. I've also used diff. computers too. Also checked my laptop with a buddies Kpro and it worked fine. Any ideas??

Post by **Spunkster** » Fri Sep 18, 2009 4:19 pm

What shows up in the Windows Device manager when you plug in the usb cable to the K-Pro?

03k20A3Si · Post by **03k20A3Si** » Sun Sep 20, 2009 10:07 pm

It says "unable to recognize device". I think I have an issue with my ECU...probably have to send it to Hondata :(

Post by **Spunkster** » Mon Sep 21, 2009 11:12 am

IN the device manager, try right clicking and goign to properties and update the drivers for the K-Pro. YOu need to specify the location, which is the directory you have Kmanager installed in. "c:\program files\kmanager"

You can also try the K-Pro with a differnt laptop or desktop.

03k20A3Si · Post by **03k20A3Si** » Mon Sep 21, 2009 1:59 pm

Spunkster wrote:IN the device manager, try right clicking and goign to properties and update the drivers for the K-Pro. YOu need to specify the location, which is the directory you have Kmanager installed in. "c:\program files\kmanager"

You can also try the K-Pro with a differnt laptop or desktop.

Did all that with no luck...

Post by **Spunkster** » Mon Sep 21, 2009 2:59 pm

Please send an email to support at hondata.com to request an RMA number. Include a link to this thread and you will be given further instructions from there.

In the email include the following:
Name:
Address:
City:
State:
Zip:
Phone:
Email
K-Pro serial number (from the K-Pro board inside the ecu):

03k20A3Si · Post by **03k20A3Si** » Sat Sep 26, 2009 10:43 pm

Well...swapped my ECU tonight with a friends Kpro and everything worked perfect. Swapped mine into his car and of course, we couldn't talk to it. Now I know for sure that I have an ECU problem...I'll email Hondata now. Thanks Spunkster for the info!

03k20A3Si · Post by **03k20A3Si** » Wed Sep 30, 2009 1:19 pm

Sent out yesterday...Hondata should have my ECU by Thursday :D