Kmanager disappears

K-Series Programmable ECU installation questions / support issues
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rensoyka
Posts: 54
Joined: Sun Jan 21, 2007 3:33 pm

Kmanager disappears

Post by rensoyka »

This has happened 3 times over the past few months. I don't access Kmanager much as I'm pretty happy with my tune.

I go to the start menu, click the icon for Kmanager, and a box pops up saying that the short cut no longer points to the file. I look in the Kmanager folder in program files, and everything is there except the Kmanager executable file, it's just plain gone.

I'm using Vista 32 bit home premium, been using it for over a year, had K-pro for over 2 years. The only fix is to re-install the software. I keep the software up to date whenever a new version comes out.
carbonctr
Posts: 128
Joined: Thu Feb 21, 2008 1:34 am
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Post by carbonctr »

Do you have AVG anti-virus installed? There is a problem with AVG and KMangager just now. I have to restore KManager.exe from the AVG virus vault each time it does a scan. To do this, open AVG and click History then Virus Vault. Click on KManager.exe from the list of files and then click Restore. AVG thinks KManager has the Klone virus for some reason.
rensoyka
Posts: 54
Joined: Sun Jan 21, 2007 3:33 pm

Post by rensoyka »

I have been using McAfee for 8 years.
rensoyka
Posts: 54
Joined: Sun Jan 21, 2007 3:33 pm

Post by rensoyka »

I have disabled the scheduled virus scan, we'll see if this does it.
justinteg
Posts: 4
Joined: Sat May 03, 2008 10:14 am

Post by justinteg »

exellent hopefully this thread has answered my question !

since updating to version 5 of k manager my computer keeps saying its a Klone and i have lost k manager, i will try turning avg off and see if it works then.
justinteg
Posts: 4
Joined: Sat May 03, 2008 10:14 am

Post by justinteg »

i have tried restoreing Kmanager.exe from my virus vault be to no joy !

does any one know of any other reason why i can get it working, before i go out and by a different virus programm other than avg !

its getting annoying as i need to check a few things on the datalogger before i fit my new lamda probe.

or perhaps an idiots guide on what to do !!

many thanks justin
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Spunkster
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Post by Spunkster »

The best solution for the AVG problem is to just uninstall AVG. Other antivirus programs may be less intrusive.
rensoyka
Posts: 54
Joined: Sun Jan 21, 2007 3:33 pm

Post by rensoyka »

Well, it seems McAfee is no smarter than AVG. I did a manual scan of the Kmanager folder, and it quarantined Kmanager.exe, called it a trojan, New Malware.bx. I have forwarded this information by e-mail to McAfee, as I am unable to add it to my trusted files list. Maybe they can fix this at their end. Updates as they happen.
cranny
Posts: 488
Joined: Sat Feb 23, 2008 9:58 pm

Post by cranny »

i had same problem exactly , just got rid of AVG , reinstalled Kman , good to go now.
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