firmware update

[panoramix3519]

my car is civic ep3 pra europe with kpro v4. I have changed laptop and to the new one i have installed the version 4.6.3 but to the old laptop i had the version 4.6.1 of kmanager. The first time i connected with kpro with the new laptop the kmanager told me to do firmware update and i press ok but from that moment when i plug the usb always says that the firmware in kpro is from a newer version and i have to update my software. i tryed update my software but it says that is the last one. i unistall the version 4.6.3 and install the 4.6.1 from hondata site and it says again the same and the button update firmware is greyed. I have tryed with the ecu unpluged from the vehicle and the same. With the ecu disconected from the vehicle when i plug the usb the green led is on for a second and them turns off and the red led blinks. What else i can do?

[Hondata]

Download and install the 4.6.3 version again.

viewtopic.php?p=146102#p146102

[panoramix3519]

I have done it but i have the same mesage again. I have tryed even my wifes laptop with new installation in case that mine have someting wrong. Is there any way to hard reset the firmware and uploade it again? I tryed reset ecu, leave it for 5 minute without power and again the same. The only thing i can do is the test upload and the car is working fine but with 2500rpm limiter. Please help is my daily car

[Hondata]

Does it still try to update the KPro firmware?

[panoramix3519]

I dont know maybe from where can i understand this? In kmanager the button update firmware is greyed and when the ecu is disconected from the car and conect only the usb the green led is on for a second and then off and the red led blinks very fast?

[Spunkster]

Did you download the software directly form the link it the post above?

[panoramix3519]

Yes and i install it to two different laptops but no differense

[Spunkster]

With everything plugged in and the ignition in the on position, go to the Help menu and click on “send feedback”. Include a detailed description of the issue.

[panoramix3519]

I have done it with detailed description. Is there any other way to reset the firmware or to force download the old one?

[Spunkster]

Please send it again since you have installed software from new link.

[panoramix3519]

i have done it again now with the new software and description and i am waiting for your answer. Please help me

[panoramix3519]

I see that to the same link has changed the build it is 4.6.3 but the build number is newer so i have tryed the new build 5845 if i remember right but its again the same problem

[Spunkster]

You are not using the correct version of software as the build number of the software you sent feedback from is older and not the one in this link: https://hondata.com/updates/KManagerV4-6-3.exe

You must use build 5845 and not earlier builds. Because you used software intended for one person you cannot go back in software or firmware.

[panoramix3519]

As i write you now i use the 5845 build and it does exactly the same thing. Nothing have changed

[Spunkster]

Please send feedback again with the version of software you are currently using.