Unlock error flash pro. Help me please!!

[Alex1506]

Hello, I had a bad situation with flashpro, it won't unlock, it says "Error authorizing vin unlock - please contact support@hondata.com". I wrote about the problem to support@hondata.com, but they don't answer. It locked well to the ECU, but it doesn't want to unlock, the Internet is great, I tried to connect to another one, but it doesn't want to unlock. What's the problem, what am I doing wrong? I need to link flashpro to another ECU. I don't want to throw away my flashpro(((
My flashpro FP-TSX-US-90159, VIN JH4CU2F6XCC012182

[Hondata]

Your emails to support have been answered, and you have replied to the replies, so the email is working. I suggest you continue using email.