Application error

s300 and SManager software questions & answers
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minerzero69
Posts: 9
Joined: Sun Nov 01, 2020 3:12 pm

Application error

Post by minerzero69 »

I recently started having problems with my ECU, or the S300 unit. I noticed I wasn't able to rev over 4000rpm, and when I looked at the s300 board, the bottom green light was flashing red. So I hooked up my laptop to it, and clicked the datalog button. It said that I have 16 error codes, and then I get a message that pops up. I'll type what it says.

Application Error
The application has encountered a problem. We are sorry for the inconvenience.
Access violation at address 76C5E100 in module 'KERNELBASE.dll'. Read of address 00000000
Problem details

<?xml version="1.0"?>
<data>
<date>11/3/2020</date>
<time>2:56:46 PM</time>
<os>Windows 10 (build 18363), 64-bit</os>
<language>en</language>
<country>United States</country>
<application>
<name>SManager</name>
<version>2.7.5.0</version>
<build>1435</build>
<architecture>32</architecture>
<compiledate>Thursday, February 27, 2020 10:25 AM</compiledate>
<caption>Hondata SManager 2.7.5.0</caption>
</application>
<additional>
<S300USBType>2</S300USBType>
<HardwareVersion>0</HardwareVersion>
<FlashMemory>0</FlashMemory>
<FirmwareVersion>0</FirmwareVersion>
<MemoryLoad>57</MemoryLoad>
<RecordingMemory>20</RecordingMemory>
</additional>
<exception>
<address>0x76C5E100</address>
<exception>EAccessViolation</exception>
<message>Access violation at address 76C5E100 in module 'KERNELBASE.dll'. Read of address 00000000</message>
<class>TTimer</class>
<form>MultiDisplayForm</form>
</exception>
<stacktrace>
<trace>0x76C5E100,KERNELBASE.dll,(0),,+0</trace>
<trace>0x00BEF5FE,SManager.exe,Vcl.Forms(14),TApplication.HandleException,+5E</trace>
<trace>0x00B75C11,SManager.exe,Vcl.ExtCtrls(6),TTimer.WndProc,+49</trace>
<trace>0x77C54211,ntdll.dll,(0),KiUserExceptionDispatcher,+21</trace>
<trace>0x756346A2,USER32.dll,(0),GetWindowLongW,+122</trace>
<trace>0x00B75D0F,SManager.exe,Vcl.ExtCtrls(1),TTimer.Timer,+F</trace>
<trace>0x00B75BF3,SManager.exe,Vcl.ExtCtrls(4),TTimer.WndProc,+2B</trace>
<trace>0x00A0D990,SManager.exe,System(0),Classes._18202,+14</trace>
<trace>0x75634FCB,USER32.dll,(0),DispatchMessageW,+B</trace>
<trace>0x00CCA875,SManager.exe,(0),__wstartup,+12D</trace>
<trace>0x76E86357,KERNEL32.DLL,(0),BaseThreadInitThunk,+17</trace>
</stacktrace>
<actionlist>
<action>Options actSettings</action>
<action>Help actHelpCheckForUpdates</action>
<action>Help actHelpUpdateUSBDrivers</action>
<action>Help actHelpUpdateUSBDrivers</action>
<action>Help actHelpUpdateUSBDrivers</action>
<action>Help actHelpUpdateUSBDrivers</action>
<action>Datalog actDatalogDatalog</action>
</actionlist>
<undolist/>
</data>
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Spunkster
Site Admin
Posts: 23883
Joined: Fri Sep 20, 2002 5:06 pm
Location: Hondata

Re: Application error

Post by Spunkster »

What is the serial number that is on the s300 board inside the ECU?
minerzero69
Posts: 9
Joined: Sun Nov 01, 2020 3:12 pm

Re: Application error

Post by minerzero69 »

Is it the number on the sticker? 50378
minerzero69
Posts: 9
Joined: Sun Nov 01, 2020 3:12 pm

Re: Application error

Post by minerzero69 »

And, everything ran fine until about a week or two ago.
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Spunkster
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Posts: 23883
Joined: Fri Sep 20, 2002 5:06 pm
Location: Hondata

Re: Application error

Post by Spunkster »

What has changed since it last worked?
minerzero69
Posts: 9
Joined: Sun Nov 01, 2020 3:12 pm

Re: Application error

Post by minerzero69 »

I got new wheels and tires. I know that wouldn't do anything, but that's all that has been changed since it worked. The electrical tape fell off of d14, and it touched the ECU, I'm not sure if that could have shorted something out inside the ECU.
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Spunkster
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Posts: 23883
Joined: Fri Sep 20, 2002 5:06 pm
Location: Hondata

Re: Application error

Post by Spunkster »

Have you restarted the laptop, and tried uploading your calibration to the ECU again?
minerzero69
Posts: 9
Joined: Sun Nov 01, 2020 3:12 pm

Re: Application error

Post by minerzero69 »

it won't let me upload the calibration.The progress bar for the upload stops, and I got a popup that says
This application has encountered a problem. We are sorry for any inconvenience.
<?xml version="1.0"?>
<data>
<date>11/4/2020</date>
<time>12:42:12 PM</time>
<os>Windows 10 (build 18363), 64-bit</os>
<language>en</language>
<country>United States</country>
<application>
<name>SManager</name>
<version>2.7.5.0</version>
<build>1435</build>
<architecture>32</architecture>
<compiledate>Thursday, February 27, 2020 10:25 AM</compiledate>
<caption>Hondata SManager 2.7.5.0 - C:\Users\Jamie\Documents\S300 Calibrations\Ronnie CRX -10%fuel.skl</caption>
</application>
<additional>
<S300USBType>2</S300USBType>
<HardwareVersion>0</HardwareVersion>
<FlashMemory>0</FlashMemory>
<FirmwareVersion>0</FirmwareVersion>
<MemoryLoad>60</MemoryLoad>
<RecordingMemory>20</RecordingMemory>
</additional>
<exception>
<address>0x0099A9D0</address>
<exception>ERangeError</exception>
<message></message>
<class>TToolBar</class>
<form>ProgressForm</form>
<control>btnCancel</control>
</exception>
<stacktrace>
<trace>0x00A38B72,SManager.exe,TROM.cpp(9),TROM.GetByte,+E</trace>
<trace>0x00A1A935,SManager.exe,TECU.cpp(11),TECU.WriteSector,+4D</trace>
<trace>0x00A04F56,SManager.exe,MainECU.cpp(247),Upload,+CE6</trace>
<trace>0x009B6E83,SManager.exe,fMain.cpp(0),TMainForm.actOnlineUploadExecute,+3</trace>
<trace>0x00B4CC3B,SManager.exe,System(0),Classes.TBasicAction.Execute,+F</trace>
<trace>0x00C015B6,SManager.exe,Vcl.ActnList(19),TCustomAction.Execute,+86</trace>
<trace>0x00C14524,SManager.exe,Vcl.Controls(7),TControl.Click,+5C</trace>
<trace>0x00C85E44,SManager.exe,Vcl.ComCtrls(0),TToolButton.Click,+0</trace>
<trace>0x00C149EF,SManager.exe,Vcl.Controls(7),TControl.WMLButtonUp,+77</trace>
<trace>0x00C13FE2,SManager.exe,Vcl.Controls(91),TControl.WndProc,+2BE</trace>
<trace>0x00C13C1C,SManager.exe,Vcl.Controls(10),TControl.Perform,+24</trace>
<trace>0x00C1815A,SManager.exe,Vcl.Controls(4),GetControlAtPos,+AA</trace>
<trace>0x00C18222,SManager.exe,Vcl.Controls(13),TWinControl.ControlAtPos,+A6</trace>
<trace>0x00C13C1C,SManager.exe,Vcl.Controls(10),TControl.Perform,+24</trace>
<trace>0x00C182F0,SManager.exe,Vcl.Controls(15),TWinControl.IsControlMouseMsg,+B0</trace>
<trace>0x00C188F8,SManager.exe,Vcl.Controls(112),TWinControl.WndProc,+49C</trace>
<trace>0x00C8A9D0,SManager.exe,Vcl.ComCtrls(104),TToolBar.WndProc,+244</trace>
<trace>0x00C18064,SManager.exe,Vcl.Controls(3),TWinControl.MainWndProc,+2C</trace>
<trace>0x00B4D990,SManager.exe,System(0),Classes._18202,+14</trace>
<trace>0x75634FCB,USER32.dll,(0),DispatchMessageW,+B</trace>
<trace>0x00E0A875,SManager.exe,(0),__wstartup,+12D</trace>
<trace>0x76E86357,KERNEL32.DLL,(0),BaseThreadInitThunk,+17</trace>
</stacktrace>
<actionlist>
<action>File actFileOpen</action>
<action>Online actOnlineUpload</action>
</actionlist>
<undolist>
<undo>Calibration as loaded</undo>
</undolist>
</data>
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Spunkster
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Posts: 23883
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Location: Hondata

Re: Application error

Post by Spunkster »

If you go to the New calibration button and open a new calibration , can you upload that?
minerzero69
Posts: 9
Joined: Sun Nov 01, 2020 3:12 pm

Re: Application error

Post by minerzero69 »

nope, same problem. the progress bar gets a little further, but still stops.
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Spunkster
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Posts: 23883
Joined: Fri Sep 20, 2002 5:06 pm
Location: Hondata

Re: Application error

Post by Spunkster »

With everything plugged in and the ignition in the on position, go to the Help menu and click on “send feedback”. Include a detailed description of the issue.
minerzero69
Posts: 9
Joined: Sun Nov 01, 2020 3:12 pm

Re: Application error

Post by minerzero69 »

I just did. Lol
minerzero69
Posts: 9
Joined: Sun Nov 01, 2020 3:12 pm

Re: Application error

Post by minerzero69 »

I figured it out! I took the ECU back out, spread flux on the whole board, and reflowed the solder on every solder point. When I hooked it back up and turned the key to on, d2 turned green, and I was able to upload a calibration, and I was able to rev over 4000rpm
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